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1、ManagementTime:Who’sGottheMonkey?byWilliamOncken,Jr.,andDonaldL.WassCommentarybyStephenR.CoveyReprint99609ARTWORKBYNIPROGERS2harvardbusinessreviewNovember–December1999HBRCLASSICManagementTime:Who’sGottheMonkey?byWilliamOncken,Jr.,andDonaldL.WassCommentarybyStephenR.CoveyTheburdensofsubordinatesalwa
2、ysseemtoenduponthemanager’sHYISITTHATMANAGERSAREWtypicallyrunningoutoftimeback.Here’swhiletheirsubordinatesaretypicallyrunningoutofwork?Hereweshallex-howtogetplorethemeaningofmanagementtimeasitrelatestotheinteractionbetweenridofthem.managersandtheirbosses,theirpeers,andtheirsubordinates.Specifically
3、,weshalldealwiththreekindsofmanagementtime:Boss-imposedtime–usedtoaccom-plishthoseactivitiesthatthebossre-quiresandthatthemanagercannotdis-regardwithoutdirectandswiftpenalty.System-imposedtime–usedtoaccom-modaterequestsfrompeersforactivesupport.Neglectingtheserequestswillalsoresultinpenalties,thoug
4、hnotal-waysasdirectorswift.Self-imposedtime–usedtodothosethingsthatthemanageroriginatesoragreestodo.AcertainportionofthisCopyright©1999bythePresidentandFellowsofHarvardCollege.Allrightsreserved.3HBRCLASSIC•ManagementTime:Who’sGottheMonkey?kindoftime,however,willbetakenWhereIstheMonkey?questedmemoan
5、ddropsitinhisbysubordinatesandiscalledsubor-out-basket.Shortlythereafter,thedinate-imposedtime.Theremain-Letusimaginethatamanagerismanagerplucksitfromhisin-basketingportionwillbethemanager’swalkingdownthehallandthatheandreadsit.Whosemoveisitnow?ownandiscalleddiscretionarytime.noticesoneofhissubordi
6、nates,Themanager’s.IfhedoesnotmakeSelf-imposedtimeisnotsubjecttoJones,cominghisway.Whenthethatmovesoon,hewillgetafollow-penaltysinceneitherthebossnortwomeet,Jonesgreetsthemanagerupmemofromthesubordinate.thesystemcandisciplinetheman-with,“Goodmorning.Bytheway,(Thisisanotherformofsupervi-agerfornotdo
7、ingwhattheydidn’twe’vegotaproblem.Yousee….”Assion.)Thelongerthemanagerde-knowhehadintendedtodointheJonescontinues,themanagerrecog-lays,themorefrustratedthesubor-firstplace.nizesinthisproblemthetwochar-dinate
