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1、CONFLICTANDPERFORMANCEINGLOBALVIRTUALTEAMS237ConflictandPerformanceinGlobalVirtualTeamsATREYIKANKANHALLI,BERNARDC.Y.TAN,ANDKWOK-KEEWEIATREYIKANKANHALLIisAssistantProfessorofInformationSystemsattheNationalUniversityofSingapore(NUS).ShereceivedherPh.D.fromNUS,M.S.inElectricalEngineeri
2、ngfromRensselaerPolytechnicInstitute,andB.Tech.fromtheIndianIn-stituteofTechnologyDelhi.Herresearchinterestsincludeknowledgemanagement,IT-enabledorganizationalformssuchasvirtualteamsandcommunities,andITinthepublicsector.HerresearchhasbeenpublishedinjournalssuchasMISQuarterly,IEEETra
3、nsactionsonEngineeringManagement,JournaloftheAmericanSocietyforInformationScienceandTechnology,InternationalJournalofHuman–ComputerStudies,EuropeanJournalofInformationSystems,CommunicationsoftheACM,DecisionSupportSystems,andInternationalJournalofInformationManagement.BERNARDC.Y.TANi
4、sProfessorandHeadoftheDepartmentofInformationSystemsattheNationalUniversityofSingapore(NUS).HereceivedhisPh.D.inInformationSystemsfromNUS.Hisresearchinterestsareincross-culturalissuesininformationsystems,virtualcommunities,knowledgemanagement,Internetinformationprivacy,andsoftwarepr
5、ojectmanagement.Dr.Tan’spastresearchhasappearedinjournalssuchasACMTransactionsonComputer–HumanInteraction,ACMTransactionsonInformationSystems,ACMTransactionsonInternetTechnology,CommunicationsoftheACM,DecisionSupportSystems,EuropeanJournalofInformationSystems,IEEETransactionsonEngin
6、eeringManagement,IEEETransactionsonProfessionalCom-munication,IEEETransactionsonSystems,Man,andCybernetics,InformationandManagement,InformationSystemsResearch,InternationalJournalofHuman–Com-puterStudies,JournalofManagementInformationSystems,JournaloftheAIS,Jour-naloftheAmericanSoci
7、etyforInformationScienceandTechnology,ManagementScience,andMISQuarterly.KWOK-KEEWEIisHeadandChairProfessorintheDepartmentofInformationSys-temsattheCityUniversityofHongKong.HeobtainedhisPh.D.fromtheUniversityofYorkandB.S.fromNanyangUniversity.Hisresearchfocusesonhuman–com-puterintera
8、ction,innovationado
