Organizational Culture & Continuous KM Initives

《Organizational Culture & Continuous KM Initives》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、ANASSESSMENTOFTHERELATIONSHIPBETWEENORGANIZATIONALCULTUREANDCONTINUOUSKNOWLEDGEMANAGEMENTINITIATIVESbyLisaMarieKangasADissertationPresentedinPartialFulfillmentoftheRequirementsfortheDegreeDoctorofPhilosophyCapellaUniversityNovember2005UMINumber:3196728Copyright2006byKangas,LisaMarieAllrightsr

2、eserved.UMIMicroform3196728Copyright2006byProQuestInformationandLearningCompany.Allrightsreserved.ThismicroformeditionisprotectedagainstunauthorizedcopyingunderTitle17,UnitedStatesCode.ProQuestInformationandLearningCompany300NorthZeebRoadP.O.Box1346AnnArbor,MI48106-1346©LisaMarieKangas,2005Ab

3、stractThepurposeofthisresearchstudywastoassesstherelationshipbetweene-businessorganizationalculturetypesandcontinuousknowledgemanagementinitiativesinane-businessorganizationinthetransportationindustry.Thisresearchstudyprovidedthefoundationsandconceptualizationsoftechnologies,people,andknowled

4、gewithinthecontextofasinglecasestudyof31salesprofessionals.Thetwo-partsequentialphaseofgroundedtheoryincludedtriangulationthroughthecollectionandanalysisofquantitativedatafromaquestionnairefollowedbythecollectionandanalysisofqualitativedatafrominterviews,observations,anddocuments.Thequantitat

5、ivedesignentailedthreesurveyinstrumentcomponents:aDemographicRespondentProfile,anOrganizationalCultureAssessmentInstrument(OCAI),andaKnowledgeManagementAssessmentInstrument(KMAI).TheCompetingValuesFramework(Quinn&Rohrbaugh,1983)provideddiscussiontounderstandhowane-businessorganizationmayimpro

6、vevaluecreation.Theresultsofconductingthiscasestudymayhelpindeterminingifknowledgemanagementinitiativeswillbebeneficialandadvantageoustoane-businessorganizationdeterminingaspecificorganizationalculturetype(s)andimplementingknowledgemanagementinitiatives.Intherightorganizationalculture,knowled

7、gemanagementmaybeaneffectivestrategicinitiativethatenableslong-termsuccess,enhancesvalue,andhelpstoincreaseanorganizationscompetitiveadvantage.AcknowledgementsThishasbeenamagnificentjourney,anexperiencenottakenalone.Ihaveseveralpeopletothankf