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1、HumanResourcesfortheNon-HRManagerThispageintentionallyleftblankHumanResourcesfortheNon-HRManagerCarolT.KulikUniversityofMelbourneLAWRENCEERLBAUMASSOCIATES,PUBLISHERS2004Mahwah,NewJerseyLondonCopyright©2004byLawrenceErlbaumAssociates,Inc.Allrightsreserved.Nopartoft
2、hisbookmaybereproducedinanyform,byphotostat,microform,retrievalsystem,oranyothermeans,withoutpriorwrittenpermissionofthepublisher.LawrenceErlbaumAssociates,Inc.,Publishers10IndustrialAvenueMahwah,NewJersey07430CoverdesignbySeanTraneSciarroneLibraryofCongressCatalo
3、ging-in-PublicationDataKulik,CarolT.Humanresourcesforthenon-HRmanager/CarolT.Kulik.p.cm.Includesbibliographicalreferencesandindex.ISBN0-8058-4295-0(cloth:alk.paper)ISBN0-8058-4296-9(pbk.:alk.paper)1.Personnelmanagement.2.Personnelmanagement—UnitedStates.I.Title.HF
4、5549.K7752004658.3—dc222003060016CIPBookspublishedbyLawrenceErlbaumAssociatesareprintedonacid-freepaper,andtheirbindingsarechosenforstrengthanddurability.PrintedintheUnitedStatesofAmerica10987654321ToGaylord,whosebottomlessreservoirsofpatience,loyalty,andoptimisma
5、readailyinspirationThispageintentionallyleftblankContentsPrefaceixPartI:HumanResourcesfortheNon-HRManager1What'sItAllAbout?32UnderstandingEqualEmploymentOpportunityLaw8PartII:OrganizationalEntry3TheRecruitingProcess294MiringMewEmployees505InterviewingJobApplicants
6、70PartIII:MeasuringandEvaluatingEmployeePerformance6ConductingPerformanceAppraisals917DesigningRewardSystems115viiViiiCONTENTS8HelpingEmployeesManageTheirCareers137PartIV:OrganizationalDisciplineandExit9DiscipliningEmployees16110EndingTheEmploymentRelationship183P
7、artV:Day-to-DayConcernsinHumanResourceManagement11ControllingSexualHarassmentintheWorkplace20312ManagingAgeintheWorkplace22313ManagingEmployeesWithDisabilities242AuthorIndex263SubjectIndex273PrefaceWetendtothinkofthehumanresourcefunctionasbeingconfinedtothehumanre
8、sourcesdepartmentanditslegionsofequalemploymentop-portunityofficers,recruiters,andhumanresource(HR)managers.But,infact,theday-to-dayactivitiesofhiring,m