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1、AbstractsInrecentyears,thestaff"overwork"and"jobburnout"problemcauseforpeople’sconcernandthejobburnoutisincreasinglybecomingahotspot.However,thetourism’smultiplerealities;complicated,highconsumptionofmentalandphysical.Leadthetourguidehasbecomeahighburnoutgroup.Inordertoeffectivelyallevia
2、tetheproblemofthetourguides’burnout,inthisstudy,onthebasisoftheillustrationofthebasicconceptsofthetourguides,investigatehowtheworkstress,attributionstyleaffectthejobburnout.ThisresearchismadeamongtourguidesinJinan,Taian,Jiningwhoaresampledatrandomtoanswerquestionnaires.Wedistributes450qu
3、estionnairestotourguides,usingtheworkstressscale,employeesAttributionScale,tourguidesburnoutScale.Themainfindingsinthefollowingareas:(1)Ofdifferentsexthetourguidesworkstressaresignificantlydifferent:femaleguidesfeltmoreworkingpressurethanthemaleguides,especiallyontheorganizationalmanagem
4、entpressuredimensions,whilethosewithdifferentagehavenotsignificantdifferences.Ofdifferenteducationbackgroundthework-relatedpressureandtheorganizationalmanagementpressurearesignificantlydifferent.Ofdifferentworkinglifethetourguideswork-relatedpressurearesignificantlydifferent.(2)Ofdiffere
5、ntsexandeducationbackgroundthetourguidesattributionstyleisnotsignificantdifferent.Ofdifferentworkinglifetheattributionstyleanduncontrollableattributionaresignificantdifferent:thetourguideswholessoftheworkexperience,tendtomakemoreuncontrollableattribution.(3)Ofdifferentsexandagethetourgui
6、desdiminishedpersonalaccomplishmentaresignificantdifferent.Ofdifferentworkinglifethejobburnout,thedepersonalizationandthediminishedpersonalaccomplishmentaresignificantdifferent.(4)Significantpositivecorrelationexistsbetweenthedimensionsofworkstressandjobburnout,emotionalexhaustion,thedim
7、inishedpersonalaccomplishment.(5)Attributionstyleandjobburnout,emotionalexhaustionaresignificantpositivecorrelated;externalattribution,uncontrollableattributionandthejobburnoutaresignificantlycorrelated;internalattributiondimensionsandemotionalexhaustion,jobburnoutaresign
