酒店专用术语

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1、HotelTerminology(RoomsDivision)酒店专用术语 ＡAccountingDepartment财务部accountsreceivable  应收adjoiningroom(ref.connectingroom)            相邻房（参.连通房）adaptor转换插头advancebooking预订advancedeposit预订金advertisingandpromotion广告及促销affiliatedhotel联号酒店airconditioner空调机airconditioning空调airport机场A-La

2、-Carte零点allowance(eg.mealallowance)特惠(例.餐费标准)aluminumstrip铝条AmericanExpress(creditcard)美国运通卡Americanplan(=FullPension=BedandBoard)            美式计价（房费包三餐）antenna天线anti-slippymat防滑垫apartment公寓areacode地区代码armchair扶手椅arrivaltime(=ETA)抵达时间（=预抵时间）ashtray烟灰缸AttendanceRecordBook考勤本Aud

3、itor审计员availability可卖房，可能性availablerooms可卖房averagelengthofstay平均住店天数averageroomrate(ARR)平均房价Ｂbabycot婴儿床backofthehouse(<->frontofthehouse)              后台（反。前台）back-to-back高周转baggage(=luggage)行李ballpen(blue/red)圆珠笔（兰/红）balustrade栏杆banquet,banqueting宴会bathmat(ref.floormat)浴垫（参。脚

4、垫）bathrobe浴袍bathroomamenities浴室用品bathtowel浴巾bathtub浴缸bathtubstopper浴缸下水盖basin面盆bedroom卧室bedpad床垫bedleg 床腿bedcover(bedspread)床罩bed-headboard床头板bedsheet床单bedsidetable床头柜bill帐单bookbindingmachine书籍装订机biscuit饼干blacklist黑名单blanket毛毯blanketreservation整段订房blockroom预留房booking预定bodyloti

5、on护肤露bottleopener瓶起子开瓶器boxfile自由夹Manilafile 手风琴式文件夹boxspring床架breakfast早餐briefcase手提箱brochure小册子broom扫帚brunch早午餐bucket桶buffet自助餐BulletinBoard(SignBoard)公告板（参。标致牌）BusinessCenter(BC)商务中心Ｃcancellation(CXL)取消预定calculator计算器carpet  地毯cash   现金cashondeparture 离店时现付CashierDesk收银台ceil

6、ing  天花ceilinglight  顶灯chair(ref.Stool,sofa,bench)　　椅子（参。凳子，沙发，长凳）change(ref.exchange,replace,replenish,alter,       update) 改变，零钱（参。兑换，              替换，补充，转换）charge(ref.fee)  收费　charterfight包机check检查，帐单check-intime入住时间check-outtime离店时间Chineseteacup中式茶杯chocolate巧克力cityledger挂帐

7、clip夹子clock钟clipboard夹板closeddate无房日closet衣柜(ref.Wardrobe)（参。Wardrobe）clothesbrush衣刷coatbrush衣刷Coca-cola可口可乐cocktail鸡尾酒coffeesachet袋咖啡CoffeeShop咖啡厅coffeetable咖啡桌collectcall受付电话（ref.Persontoperson）conditioner护发素comb梳子　CommercialHotel商务酒店commission雇金compendium文具夹complaint投诉compl

8、imentary(COMP)免费computer(software/hardware)电脑、计算机        （软件/