酒店客房专用术语

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1、RoomsTerminology客房专用术语：Accommodation:Descriptionofbedtypeandlocationofaparticularroom.住所：用于描述特定的房间位置及房间的床型。AdjoiningRooms:Adjacentroomsthatarenotservicedbyaconnectiondoor.相邻房间：相邻房间，但不设有相互连通的连接门。AdvanceDeposit:Moneyreceivedbythehotelinadvanceoftheguest’sarrivaltoguaranteetheroomaccommodati

2、ons.预缴押金：酒店在客人入住前，用于确保客人可得到所要求房间提前收取的金额。AdvancePayment:MoneyrequestedbytheGuestServicesAgentsatcheck-inofaguestwhodidnotmakeanadvancereservationandwhoisunabletoproduceanyofthecreditcardsacceptedbyhotel.预付款：没有预定的客人在入住酒店时，不能使用酒店所要求信用卡的情况下，宾客需向前台支付的提前支付款项。Allotment:Certainnumberofroomsalloca

3、tedtotravelagentsforfreesalepurpose.房间分配：酒店分配给旅行社一定数量的房间作为供其使用的免费房间。Amenity:Agiftforagueste.g.complimentsofthehotel,liquor,fruitbasket,newspapaer,etc.礼品：给宾客的礼物，例如酒店设置的小礼品、酒类、水果篮及报纸等。Arrival:Dateofcheck-in.到达：客人的入住时间AverageRoomRate:TotalRoomsRevenuedividedbyTotalNumberofRevenue/OccupiedRoo

4、ms(excludinghouse-useandcomplimentaryrooms.)平均房价:用总客房收入除以收入产生房间总数/入住房间总数（办公用房及，免费房间除外。）AverageHouseRate：TotalRoomsRevenuedividedbyTotalSaleableRooms.酒店平均房价：用客房总收入除以可销售客房总数。BillingInstructions:Specificinstructionsforthechargingofaguest’saccounttohiscompanyorhomeaddress.帐单结算说明：在客人使用其公司地址或家庭

5、住址结帐时，对宾客进行的特定说明。Block:Aroomthatisbeingheldforacertainguestonacertaindate.预留：特定的房间在特定的日期为宾客保留。BookedtoCapacity/ReferstoasituationwhenthehotelhasacceptedthemaximumFullyBooked:numberofreservationsandisunabletotakeanymorewithoutbeingplacedinanoverbookedsituation.房间订满/完全预定：是指酒店已经接受了在允许范围内的全部预

6、定，不可再进行任何预定，只可以将预定列入超额预定的范围。Bucket:Thespace,box,drawerallocatedforRegistrationcards,correspondences,supportingdocuments,etc.LocatedatFrontDesk(Pre-registrationorFolio)前台桶：位于前台的特定位置、架子或抽屉等用于放置登记卡、刊物、单据等等。Cancellation:Areservationwhichisnolongerrequiredbytheclient.Non-guaranteedreservations

7、willbereleasedby6:00pmondayofarrival.Forguaranteedreservations,nochargewillbeleviedifbookingiscancelledbefore6:00pmofscheduledarrival.取消预定：宾客取消已经提出的预定。非保证预定在到达当天下午6点之前可以取消。对于保证预定，若在计划到达日下午六点之前取消预定，不收取费用。CashAdvance:Togivemoneytoguestobtainedfromguest’screditcard,ano