酒店专用术语.pdf

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1、.HotelTerminology(RoomsDivision)酒店专用术语ＡAccountingDepartment财务部accountsreceivable应收adjoiningroom(ref.connectingroom)相邻房（参.连通房）adaptor转换插头advancebooking预订advancedeposit预订金advertisingandpromotion广告及促销affiliatedhotel联号酒店airconditioner空调机airconditioning空调airport机场A-La-Carte零点al

2、lowance(eg.mealallowance)特惠(例.餐费标准)aluminumstrip铝条AmericanExpress(creditcard)美国运通卡Americanplan(=FullPension=BedandBoard)美式计价（房费包三餐）antenna天线..anti-slippymat防滑垫apartment公寓areacode地区代码armchair扶手椅arrivaltime(=ETA)抵达时间（=预抵时间）ashtray烟灰缸AttendanceRecordBook考勤本Auditor审计员availabil

3、ity可卖房，可能性availablerooms可卖房averagelengthofstay平均住店天数averageroomrate(ARR)平均房价Ｂbabycot婴儿床backofthehouse(<->frontofthehouse)后台（反。前台）back-to-back高周转baggage(=luggage)行李ballpen(blue/red)圆珠笔（兰/红）balustrade栏杆banquet,banqueting宴会bathmat(ref.floormat)浴垫（参。脚垫）..bathrobe浴袍bathroomamen

4、ities浴室用品bathtowel浴巾bathtub浴缸bathtubstopper浴缸下水盖basin面盆bedroom卧室bedpad床垫bedleg床腿bedcover(bedspread)床罩bed-headboard床头板bedsheet床单bedsidetable床头柜bill帐单bookbindingmachine书籍装订机biscuit饼干blacklist黑名单blanket毛毯blanketreservation整段订房blockroom预留房booking预定bodylotion护肤露..bottleopener瓶起

5、子开瓶器boxfile自由夹Manilafile手风琴式文件夹boxspring床架breakfast早餐briefcase手提箱brochure小册子broom扫帚brunch早午餐bucket桶buffet自助餐BulletinBoard(SignBoard)公告板（参。标致牌）BusinessCenter(BC)商务中心Ｃcancellation(CXL)取消预定calculator计算器carpet地毯cash现金cashondeparture离店时现付CashierDesk收银台ceiling天花ceilinglight顶灯..c

6、hair(ref.Stool,sofa,bench)椅子（参。凳子，沙发，长凳）change(ref.exchange,replace,replenish,alter,update)改变，零钱（参。兑换，替换，补充，转换）charge(ref.fee)收费charterfight包机check检查，帐单check-intime入住时间check-outtime离店时间Chineseteacup中式茶杯chocolate巧克力cityledger挂帐clip夹子clock钟clipboard夹板closeddate无房日closet衣柜(re

7、f.Wardrobe)（参。Wardrobe）clothesbrush衣刷coatbrush衣刷Coca-cola可口可乐cocktail鸡尾酒..coffeesachet袋咖啡CoffeeShop咖啡厅coffeetable咖啡桌collectcall受付电话（ref.Persontoperson）conditioner护发素comb梳子CommercialHotel商务酒店commission雇金compendium文具夹complaint投诉complimentary(COMP)免费computer(software/hardware

8、)电脑、计算机（软件/硬件）ConciergeDesk礼宾部confirm确认confirmation确认connectingrooms连通房ContinentalPlan大陆式