Abstract Combining Groupware and Total Quality Management Principles to Improve Engineering

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1、Session4c3CombiningGroupwarea:ndTotalQualityManagementPrinciplestoImproveEngineeringStudents’TeamworkSkillsJanetLeiningerResearchScientistGeolrgiaTechResearchInstituteJenniferRobinsonPh.D.CandidateSchoolofIndustrialandSystemsEngineeringGeorgiaInstituteofTechnologyAbst

2、ractintegratingcollaborationtoolsandtechniquesintotheclass-room[8].Inresponsetotheseconcems,researchersattheStudieshaverevealedindustry’sconcemthatengineeringGeorgiaInstituteofTechnologyhavedevelopedasuccess-graduateslacktheabilitytocommunicateefectivelyandfulmodelwhi

3、challowsengineeringstudentstopracticeworkinteamsettings.Inresponsetotheseconcems,re-teamcommunicationskills.Themodelisfocusedonap-searchersattheGeorgiaInstituteofTechno1og:yhavede-plyingTQMphilosophyusinggroupwaretechnology.velopedasuccessfulfomttoaddresstheseproiilem

4、s.TheGroupwareresearchisbeingconductedintheGeor-fomtintegratesengineeringstudents,TotalQu,alityMan-giaTechResearchInstitute(GTRI)todeterminemethodsagement(TQM)philosophyandgroupwaretechnology.AforapplyingthistechnologytoGeorgiaTechoperationsGeorgiaTechTQMclassutilized

5、agroupware,systemforandcurricula.Groupwareisabroadfieldwhichincludesbrainstonningandrankingpriorities.SpeciJically,thestu-automatedtoolsforenablingpeopletoshareinformation,dentsrespondedtothequestion:“Givenyourunderstand-communicatesimultaneously,andcollaborateonthede

6、ingoftheTQMprinciplesofcontinuousimprovement,ifvelopmentofideasandordocumentsacrossacomputeryoucouldmakeonerecommendationtothePimidentofnetwork[5,7].ThetechnologyiswidelyusedinindustryasGeorgiaTechabouthowhecouldimprovethePchexperi-anefficientmeansforfacilitatingteamp

7、rojects.ence,whatwouldyourecommend?”GeorgiaT&hcurrentlyoffersaTQMcourseintheThestudywasconductedin14one-hourlabsettingsSchoolofIndustrialandSystemsEngineering(ISyE).Thewithanaveragegroupsizeofeightstudents.Thegroup-courseisfocusedonteachingengineeringstudentstheprin-w

8、aresystemwasconjguredforanonymity.Withineachciplesofcontinuousqualityimprovement.Inanefforttosession,thestudentscouldseeandr