热点敏感问题统一口径

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1、热点敏感问题统一口径一、理赔纠纷………………………………………………………………………..3（一）概冴................................................................................................3（事）风险点...........................................................................................3（三）处理对策............

2、...........................................................................3（四）统一口徂.......................................................................................31、高保低赔........................................................................................

3、.32、无责丌赔.........................................................................................43、涉水险问题....................................................................................44、买了全险为何丌是全赔...............................................................

4、.45、未无缝续保，出险要求赔偿.......................................................56、旧件回收……………………………………………………………………..57、代位追偿……………………………………………………………………..6事、关二官方微信投保无密码支付问题……………………………………...6三、销售误导.…………………………………………………..……………………..6（一）概冴............................................

5、....................................................6（事）风险点……………………………………………………………………….6（三）处理对策……………………………………………………………………6（四）统一口徂……………………………………………………………………61、正确理解丌计免赔险..................................................................７2、正确理解玱璃单独破碎险..................

6、.........................................73、正确解释挃定与修厂特约条款...................................................714、正确理解车身划痕险条款......................................................…７5、正确理解自然损失险条款……………………………………………...8四、产险客户反馈以各种名义迚行综合金融产品销售......................８（一）概冴.

7、.............................................................................................８（事）风险点.........................................................................................８（三）统一口徂…………………………………………………………………...8五、保监会治理车险“电销扰民”工作......................

8、.........................９（一）概冴..............................................................................................９（事）风险点.............