解决问题的方法与假设英文版

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1、StructuredProblemSolving&HypothesisGenerationGoalsofthismoduleLayoutasystematicapproachtosolvingbusinessproblems–“StructuredProblemSolving”Establishacommon“modusoperandus”forConsultingteamsPracticethesuggestedprocessonareal-lifeexample©2004Capgemini-AllrightsreservedXxx/yymmdd-Struc

2、turedProblemSolvingandHypothesisGeneration,Author/Strategyisaboutthrivinginachangingworld…“Thepicture’sprettybleak,gentlemen...Theworld’sclimatesarechanging,themammalsaretakingover,andweallhaveabrainaboutthesizeofawalnut.”©2004Capgemini-AllrightsreservedXxx/yymmdd-StructuredProblemS

3、olvingandHypothesisGeneration,Author/…whichisallabout“decisionmaking”“Strategyisaboutmakingdecisions”Thebeststrategy“makers”areabletoblendanalytictechniqueswithanunderstandingofthefutureuncertaintiesandsimplegoodluckBasedonoftenimperfectinformationtheymakedecisionsandthendriveimplem

4、entation©2004Capgemini-AllrightsreservedXxx/yymmdd-StructuredProblemSolvingandHypothesisGeneration,Author/Therearetwobasicapproachestoproblemsolving;butbothcanworkThe“there'saponyinheresomewhere”approachThestructuredanalyticapproachPotentialforrichpowerfulsolutionsScurryaroundanalyz

5、ingtonsofdatatoseeifyoucanfindsomethingusefulGetthedataPotentialforgood(andmixed)solutionsDefineproblemandhypotheses©2004Capgemini-AllrightsreservedXxx/yymmdd-StructuredProblemSolvingandHypothesisGeneration,Author/DefiningtheissueisthefirststepinthejourneytofinalrecommendationsDevel

6、opConclusionsandMakeRecommendationstoImplementFindInsightsAnalyseDataGatherDataFormHypothesesSowhat?—aha,newthoughtWhatyoushoulddo…andhowDefinetheIssuesWhatarethequestionskeepingyouawakeatnight?FactualinformationgatheredtoproveordisprovehypothesesAnalysewhatthedatatellsusStatementst

7、hatprovidedirectionandstructurefortheanalysis©2004Capgemini-AllrightsreservedXxx/yymmdd-StructuredProblemSolvingandHypothesisGeneration,Author/Hypothesisformationensuresthatouranalysisisfocusedonourclient’sproblemFormHypothesesDefinetheIssuesGatherDataAnalyseDataFindInsightsDevelopC

8、onclusionsandMakeRe