《Joy商务礼仪》PPT课件

《《Joy商务礼仪》PPT课件》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、BusinessEtiquetteinAmericaCultureValuesIndividualinitiativeandachievement.“Timeismoney”istakenseriouslyinU.S.businessculture.Dislikeperiodsofsilenceduringnegotiationsandconversations.Directandwillnothesitatetodisagreewithyou.“Universal”rulesarepreferred.U.S.isthemostlitigioussocietyintheworld.Alimi

2、tedknowledgeofculturesbeyondtheirowncountry.TopicsCoveredGreetingsPunctualityBusinessattireGiftgivingBusinessdiningCommunicationandnegotiationsProfessionaltitlesandbusinesscardsCaseStudiesonPunctualityProfessorNellenjoysteachingandinviteshisstudentstohishometocelebratetheendofthesemesterwithhimandh

3、iswife.Heasksthemtocomefordessertandcoffeeat3:00intheafternoon.At2:30,thedoorbellrings,andMrs.Nell,notyetreadytoreceiveherguests---opensthedoortofindherhusband’sKoreanstudentsstandingthere.Flustered,Mrs.Nellushersthemin.Whatcanbedrawn?CominginearlyCominginlateWhatshouldIwear?TipsforwomenDarkconserv

4、ativesuit.Twopiece1or2buttonjacketandkneelengthskirt.Whiteorlightcoloredlongsleevedblousethatisnotsheer.Blackwellpolishedshoeswith1to1½inchheels.Naturaltoneorsheerblackpantyhose.Limitedconservativejewelry.Jewelry–Nobraceletsorlargerings.TipsformenConservativedarksuit,navyblueormediumtodarkgray.Long

5、sleevedblueorwhiteshirt.BlackdresssocksDarkpolishedshoesandmatchingbeltProfessionalgiftsPersonalgiftsgiftgivingBusinessdiningWhoordersfirst?WhendoItalkbusiness?CanIremovemysuitcoatwhileatthetable?CommunicationsandNegotiationsProfessionalTitlesandBusinessCardsmainlyfocusondifferentpointsfromAmerica

6、nBusinessetiquetteinBritishTopicscoveredGreetingsPunctualityBusinessattireGiftgivingCommunicationandnegotiationsTipsandtaboosBusinessattireFormenBlack,navyblue,orgraybusinesssuitsItisnotappropriatetowearastripedtieForwomenBusinesssuitsinthesamecolorconservativeblousesordressesGiftgivingItisnotcusto

7、marytopresentEnglishprofessionalswithgiftsataninitialmeeting.LiliesshouldbeavoidedMakesurethatgiftsareespeciallypresentableandneatlywrapped.AtNegotiationsBeginandendwithafewminutesofsmalltalkDon'tbetooaggre