供应链管理中品质成本牛鞭效应之研究

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1、中南大犟博士犟位擒文ABSTRACTCompetitioniSgettingmoleandmoreintenseandbrutalunderthe仃endofglobalizingandprofessionalizingmanufacture．SupplyChaintoSupplyChaincompetitionhastakenplaceofcorporatetocorporateone，especiallyfocuson“Costcompetition”．Allmanufacturersarefacingawarofcost-downan

2、dmakingbigefforttosavemoneynotonlyinlaborcost,materialprocurement，logistics，manufacturingefficiencybutalsointheQualityCost．TheyimplementedtheQualityCostManagementbyenhancingaccountingsystemtoestimatethecostofqualityandtakingactionsoftuningpreventioncostandappraisalcosttomi

3、nimizethetotalqualitycost．Buttheyarealsofacinggreatdifficultiesinqualitycostcontr01．Theoverallsavingofsupplychainqualitycostwasverylimited．andal(indof“BullwhipEffect”insupplychainqualitycostmanagementoftenresultsinhugelosstoupperchainsuppliers．Numberlessofmaterialsandsemi-

4、productswerediscardedduetoimpropermanagementfromcustomers．Fromsomecasesstudiesweconfirmthat，thebullwhipeffectofQualitycostinsupplychainmanagementistrulyexistent．Wealsoanalyzeandindicateitscharacters，reasons，andpossiblewaystoreduceitsdamagesbyreviewingactualcasesandmakingmo

5、delsimulation．FinalythecorrectedsimulmionmodelofQualitycostinSCMiscontributedandtestedforitseffectiveness．nemajorcontributionsofthisstudYareasbelow：1．Exploredandclarified“TheBullwhipEffectofQualityCostinSupplyChainManagement”theveryfirsttimeintheworld．2．Provedtheincompleti

6、onofexistingqualitycostmodelwhichconflictswiththebasisofsupplychainmanagementanddirectlyresultsinthenamedphenomenon．3．ProposedamajorrevisiononQualityCostModeltoinclude‘‘SupplierQualityCost’’besidesexisting‘‘preventioncost’’，‘‘appraisalcost’’，‘'externalfailurecost”，and“inte

7、malfailurecost”．Thisadditionalitemisquantifiableandwillgreatlyenhancetheintegrityandaccuracyofsaidmodel．4．Provedoursolutionscallgreatlyreducethelossofsaidphenomenonbymodelsimulation．AndalsopointedoutotherstrategicdirectionsthatCanhelpresolvingthebullwhipeffectinsupplychain

8、qualitycostmanagement．Keywords：supplychainmanagement，bullwhipeffect，qualitycostmodel，theq