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1、UNDERSTANDINGANDMANAGINGORGANIZATIONALBEHAVIORDeltaPublishingCompany1CopyrightÓ2006byDELTAPUBLISHINGCOMPANYP.O.Box5332,LosAlamitos,CA90721-5332Allrightsreserved.Nopartofthisbookmaybereproducedinanyformorbyanymeans,withoutpermissioninwritingfromthepublisher.2TABLEOFCONTENTSCHAPTER1AnIntr
2、oductiontoOrganizationalBehaviorCHAPTER2ManagingPeopleandOrganizationsCHAPTER3MotivationCHAPTER4Work-RelatedAttitudesCHAPTER5OrganizationalCommunicationandPowerCHAPTER6GroupsandTeamsinOrganizationsCHAPTER7LeadershipCHAPTER8ProsocialBehavior,CooperationConflict,andStressCHAPTER9MakingDec
3、isionsinOrganizationsCHAPTER10Culture,Creativity,andInnovationCHAPTER11DesigningEffectiveOrganizationsCHAPTER12ManagingOrganizationalChangeandDevelopmentGLOSSARY3CHAPTER1ANINTRODUCTIONTOORGANIZATIONALBEHAVIORLEARNINGOBJECTIVESAfterreadingthischapteryouwillbeableto:·Defineorganizationalb
4、ehavior.·Tracethehistoricalrootsoforganizationalbehavior.·Discusstheemergenceofcontemporaryorganizationalbehavior,includingitsprecursors,theHawthornestudies,andthehumanrelationsmovement.·Describecontemporaryorganizationalbehavior—itscharacteristics,concepts,andimportance.·Identifyanddis
5、cusscontextualperspectivesonorganizationalbehavior.Whatisanorganization?Anorganizationisdefinedasacollectionofpeoplewhoworktogethertoachieveawidevarietyofgoals.Organizationalbehaviorisdefinedastheactionsandattitudesofpeopleinorganizations.Thefieldoforganizationalbehavior(OB)coversthebod
6、yofknowledgederivedfromtheseactionsandattitudes.Itcanhelpmanagersunderstandthecomplexitywithinorganizations,identifyproblems,determinethebestwaystocorrectthem,andestablishwhetherthechangeswouldmakeasignificantdifference.Inthischapter,webeginwithacomprehensivedefinitionoforganizationalbe
7、haviorandaframeworkforitsstudy.Wethentracethefield’shistoricalrootsanditsemergenceasanindependentfield.Next,wediscusscontemporaryorganizationalbehaviorandpresentanoverviewoftherestofthisbook.Finally,weexamineseveralcontextualperspectivesthatprovidethegeneralframeworkfromwhichwe
