工作冲突处理Conflict.Resolution.at.Work.Dummies.pdf

工作冲突处理Conflict.Resolution.at.Work.Dummies.pdf

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时间:2019-03-12

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1、spine=.72”Business/Management™TheeasywaytomaintainMakingEverythingEasier!healthyandproductiveworkingrelationshipsOpenthebookandfind:ConflictResolutionNeedtorestorepeaceamongthemasses?Whetheryou•TherightwaytomanageconflictworkforafledglingstartuporaFortune500company,withinateamC

2、onflictResolutionatWorkForDummiesgivesyouConflictResolution•AdviceonwhentotackleissueseverythingyouneedtorepairconflictintheworkplaceandwhentoholdbackatWorkusingaprovenmediationmethodandphilosophythat‘seasytounderstandandreadyforyoutoapplyrightaway.•Practicalguidanceondevelopin

3、gatWorksolutionsandagreements•Tapintoconflictresolutionexpertise—getanoverviewof•Waystoaddressjustaboutanyconflictresolutionatworkandgainexpertinsightintohowyouissueyou’llfacecanmanageitlikeapro•Tipsonkeepingyourteamfocused•Rediscovercommunication—findouthowbodylanguage,toneand

4、productiveduringconflictsofvoice,emotions,andfiltersimpacttheabilitytocommunicate•Practicegoodself-awareness—understandhowignoringa•Whentouseinternalresourceslikeproblem,misinterpretingemployees’needs,andcreatingmuddyHumanResourcesandwhentoexpectationscontributetoconflictturnto

5、outsideexperts•Knowhowtoaddressconflict—learnhowtochoosetheoptimaltimeandplacetodiscussproblemsandaddressemployees•Resolveaconflictbetweentwoormoreemployees—geteasy-to-followguidanceonhowtoprepareforamediatedconversation,brainstormoptions,negotiatesolutions,developLearnto:propo

6、sals,andmonitorprogress•Helpyourselfduringconflict—learnstrategiestomovethrough•Discoverpositivemeansforresolvingyourownconflicts,avoidcommonconflictcauses,andcreateGotoDummies.com®conflictswin/winsolutionsforvideos,step-by-stepphotos,how-toarticles,ortoshop!•Manageyouremployee

7、seffectively•Restorepeace,maintainproductivity,andboostmorale•Preventconflictsfromeverstarting$19.99US/$23.99CN/£14.99UKISBN978-0-470-53643-8VivianScottisaCertifiedMediatorinprivatepracticeandaretiredMicrosoftmarketingmanager.SheisamemberoftheWashingtonVivianScottMediationAssoc

8、iationandvolunteersasamediatorattheDisputeCertifiedPro

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