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1、TEAMFLY®Team-Fly00(i-xviii)frontmatter1/29/024:48PMPageiTHEMCKINSEYMINDThispageintentionallyleftblank.00(i-xviii)frontmatter1/29/024:48PMPageiiiTHEMCKINSEYMINDUnderstandingandImplementingtheProblem-SolvingToolsandManagementTechniquesoftheWorld’sTopStrategicConsultingFirmETHANM
2、.RASIELAUTHOROFTHEMCKINSEYWAYANDPAULN.FRIGANewYorkChicagoSanFranciscoLisbonLondonMadridMexicoCityMilanNewDelhiSanJuanSeoulSingaporeSydneyTorontoCopyright©2002byTheMcGraw-HillCompanies,Inc.Allrightsreserved.ManufacturedintheUnitedStatesofAmerica.ExceptaspermittedundertheUnitedS
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