国际商务交往成功的九要诀.doc

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1、国际商务交往成功的九要诀Inourjobs，wemayhaveoccasionstocommunicatewithpeopleinothercountriesorfromothercultures.Whetherwearebuying，selling，consulting，orsimplytryingtoobtaininformation，wewillneedtogetacrossideastoanaudiencewearenotusedtodealingwith.Justasweneedtounderstandth

2、echaracteristicsofouraudiencewhenwecommunicatewithothersfromourowncountry，weneedtounderstandsomethingabouttheculture，businesscustoms，andcommunicationstylesofforeignaudiences.　　Here，then，aresometipstoassistyouinyourintercultural3）communications.　　1.BeClearAndSim

3、ple.　　Whethercommunicatingorallyorinwriting，avoidlong，complexsentences，highlytechnicallanguage，jargon4），andcolloquialisms5）。Don'tbecondescending6），butdousesimplerwordswhentheyareavailable.　　2.Don'tAssumeThatSomeoneYouHearSpeakingEnglishWillUnderstandYou.　　Ifyou

4、talktoofast，sluryourwordsorhaveanaccent，evenaforeignerwhoseemstospeakperfectEnglishwillhaveahardtimefollowingyou.AnaddedproblemisthatmanyEnglish-speakingforeignersaretoopolitetoletyouknowtheyhaven'tunderstood.　　3.LearnTheBusinessCustomsAndTerminologyOfThoseYouW

5、illBeCommunicatingWith.　　Forexample，weusethemetricsystemofmeasurement，theUSusesadifferentsystemofmeasurement.Andmanycountriesusetheday／month／yearsystemfordatingasopposedtotheUSsystemofmonth／day／year.Ameetingarrangedinoneofthesecountrieson7.5.89isscheduledforMay

6、，notJuly.　　4.UseWrittenMessagesWheneverPossible.　　YoureadEnglishmoreeasilythanyouunderstandspokenEnglish.Ifyoucommunicatebyphone，followupwithaconfirmationinwritingtoguardagainstmiscommunication.　　5.Don'tBeInAHurryToGetToThePoint.　　Europeans，Africans，andArabsinp

7、articular，areputoffbythestraight-to-the-pointstyleofNorthAmericanbusinesscommunication.Theypreferamoreround-aboutapproach.　　6.Don'tAskQuestionsThatRequireAYesOrNoAnswer.　　WhereasNorthAmericanstendtosayyeswhentheymeanyesandnowhentheymeanno，that'ssimplynotthecase

8、inmostothercultures.InAsiancountries，forexample，itisconsideredimpolitetosayno，soAsiansmayansweraffirmatively7）ifonlytomean“Yes，Iheardyou.”Europeans，ontheotherhand，mayinitial