麦肯锡为500强企业做的咨询报告7

麦肯锡为500强企业做的咨询报告7

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1、PerceivedOrganizationalJustice,Trust,andOCB:AStudyofChineseWorkersinJointVenturesandState-ownedEnterprisesYUI-TIMWONGDepartmentofManagementLingnanUniversityTuenMun,N.T.,HongKongE-mail:wongyt@ln.edu.hkHANG-YUENGOandCHI-SUMWONGDepartmentofManagementTheChineseUniversityofHon

2、gKongShatin,N.T.,HongKongE-mail:hyngo@baf.msmail.cuhk.edu.hk&cswong@baf.msmail.cuhk.edu.hkMay,2004CorrespondenceAddress:Dr.Yui-timWong,DepartmentofManagement,LingnanUniversity,TuenMun,N.T.,HongKong.iPerceivedOrganizationalJustice,Trust,andOCB:AStudyofChineseWorkersinJoint

3、VenturesandState-ownedEnterprisesAbstractInthisstudy,weinvestigatetherelationshipsofperceivedorganizationaljustice,trust,andorganizationalcitizenshipbehavior(OCB)amongChineseworkersinjointventures(JVs)andstate-ownedenterprises(SOEs).Wedevelopamodelthatconsidersdistributiv

4、ejusticeandproceduraljusticeasantecedentsoftrustinorganization,andinteractionaljusticeasanantecedentoftrustinsupervisor.Thesetwotypesoftrustareexpectedtoaffectworkers’OCB.WehypothesizethatdistributivejusticehasastrongereffectontrustinorganizationinSOEsthaninJVs,whileproce

5、duraljusticehasastrongereffectontrustinorganizationinJVsthaninSOEs.Besides,theeffectoftrustinsupervisoronOCBishypothesizedtobestrongerinJVsthaninSOEs.Weanalyzedatacollectedfrom295and253supervisor-subordinatedyadsinaJVandaSOErespectively,andtheresultssupportourhypotheses.T

6、hetheoreticalandpracticalimplicationsofthisstudyarediscussed.Keywords:organizationaljustice,trustinorganization,trustinsupervisor,organizationalcitizenshipbehavior,Chineseworkers2Trustandorganizationaljusticeareimportantfociofstudyinmanagementresearch.Trustenablescooperat

7、ivebehavior,reducesconflict,anddecreasestransactioncostsatwork(Rousseauetal.,1998).Ithasbeendemonstratedtobeanimportantpredictorofcertainorganizationaloutcomessuchasorganizationalcommitment(CookandWall,1980)andorganizationalcitizenshipbehavior(KonovskyandPugh,1994,VanDyne

8、etal.,2000).Organizationaljustice,whichincludesdistributivejustice,proceduraljusticeandinteracti

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