某医院优质护理示范病房实施现状与护理服务满意度分析 (1)

某医院优质护理示范病房实施现状与护理服务满意度分析 (1)

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时间:2019-02-01

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1、英文摘要StudyontheStatusofQualityCareDemonstrationWardandSatisfactiontotheNursingCareinaHospitalAbstractObjectivesThisstudyaimsatunderstandingthesituationofDemonstrationWardactivityconductedinahospital,evaluatingtheinpatientssatisfactiontonursingcareanditsinflu

2、encefactorsandthentoprovidetargetedadviceandsuggestionsfortransformationofnursingservicemodeinhospitalandimprovementofinpatientssatisfactiontoDemonstrationWard.Method:Clustersamplingwasusedtocollect317inpatientsand73nursesfrom"DemonstrationWard.Self-designe

3、dquestionnaireswereusedtointerviewthoseinpatientsandnurses.Head-nursefromDemonstrationWardwereinterviewedusingainterviewoutline.EpiData3.1Softwarewasemployedtoentrydata.Weuseddescriptiveanalysissuchasmean,standarddeviation,frequencyandcompositionratio,univa

4、riateanalysis(independentnonparametrictest)andmultivariatelogisticregressionanalysistoanalysisdata.Results(1)AccordingtotheactivityrequirementofDemonstrationWard,organizationalleadership,nursingmanagement,nursingcare,andsecuritymeasureswere.Indoingsosomeach

5、ievementsweremade.Inpatientssatisfactiontonursingcarehadrisedto99.3%.Inspectedwardsfourtimesadaybyhead-nursesbecameaspecialactivity.Thechainofbasichursingcarewasexplored.Thereweresomeproblemsintheactivity,suchaspartlytakingthechargeofnursingcare,shortageofn

6、urses,nodetailassessmentstandards.Meanwhile,theutilizationrateofbedsin4DemonstrationWardsweremorethan100%andratiosofbedsandnurseswereless3than1:0.4;(2)The311inpatientsfrom"DemonstrationWard"wereinvestigated,thescoreofsatisfactiontonursingcareandenvironmentw

7、ere3.19±1.31respectively;(3)TheresultsofunivariateanalysisshowedthatthereweresignificantdifferenceinthesatisfactiontogeneralnursingserviceinDemonstrationWardsamongpatientswithdifferentcharacteristics,whichwereages,inpatientdepartments,occupations,reside-nce

8、s,paymentway,experiencewithsurgery,awarenessofthechargefornursingcare,satisfactiontoinformingcontentandtimebynursesinadvance,satisfactiontohealtheducationatthetimeofadmission,nursingskill,assuranceofre

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