某医院优质护理示范病房实施现状与护理服务满意度分析

某医院优质护理示范病房实施现状与护理服务满意度分析

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时间:2019-02-01

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1、英文摘要StudyontheStatusofQualityCareDemonstrationWardandSatisfactiontotheNursingCareinaHospitalAbstractObjectivesThisstudyaimsatunderstandingthesituationofDemonstrationWardactivityconductedinahospital,evaluatingtheinpatientssatisfactiontonursingcareanditsinfluencefacto

2、rsandthentoprovidetargetedadviceandsuggestionsfortransformationofnursingservicemodeinhospitalandimprovementofinpatientssatisfactiontoDemonstrationWard.Method:Clustersamplingwasusedtocollect317inpatientsand73nursesfrom"DemonstrationWard.Self-designedquestionnaireswer

3、eusedtointerviewthoseinpatientsandnurses.Head-nursefromDemonstrationWardwereinterviewedusingainterviewoutline.EpiData3.1Softwarewasemployedtoentrydata.Weuseddescriptiveanalysissuchasmean,standarddeviation,frequencyandcompositionratio,univariateanalysis(independentno

4、nparametrictest)andmultivariatelogisticregressionanalysistoanalysisdata.Results(1)AccordingtotheactivityrequirementofDemonstrationWard,organizationalleadership,nursingmanagement,nursingcare,andsecuritymeasureswere.Indoingsosomeachievementsweremade.Inpatientssatisfac

5、tiontonursingcarehadrisedto99.3%.Inspectedwardsfourtimesadaybyhead-nursesbecameaspecialactivity.Thechainofbasichursingcarewasexplored.Thereweresomeproblemsintheactivity,suchaspartlytakingthechargeofnursingcare,shortageofnurses,nodetailassessmentstandards.Meanwhile,t

6、heutilizationrateofbedsin4DemonstrationWardsweremorethan100%andratiosofbedsandnurseswereless3than1:0.4;(2)The311inpatientsfrom"DemonstrationWard"wereinvestigated,thescoreofsatisfactiontonursingcareandenvironmentwere3.19±1.31respectively;(3)Theresultsofunivariateanal

7、ysisshowedthatthereweresignificantdifferenceinthesatisfactiontogeneralnursingserviceinDemonstrationWardsamongpatientswithdifferentcharacteristics,whichwereages,inpatientdepartments,occupations,reside-nces,paymentway,experiencewithsurgery,awarenessofthechargefornursi

8、ngcare,satisfactiontoinformingcontentandtimebynursesinadvance,satisfactiontohealtheducationatthetimeofadmission,nursingskill,assuranceofre

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