员工帮助计划(eap)在中国饭店业中的应用初探

《员工帮助计划(eap)在中国饭店业中的应用初探》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。

1、AbstractEmployeeAssistantProgram(EAP)originatedintheUnitedStates，isanimportanttoolofhumanre．sourcesmanagementinmodementerprises．Thecorethoughtofitistohelpstaffwiththeirspiritandpsychologyproblemsinprofessionalpsychologicalcounselingway．Ithasalreadywide

2、lyusedinnumerousenterprisesinadvancedcountryatpresent．WiththedevelopmentofChineseeconomy,moreandmoreenterprises’superintendentsrealizethatthereistheinevitablerelationbetweenpsychologyhealthofstaffandenterprise’Sachievements．ThathowtohelpthestafftOsolve

3、thepsychologicalproblemhasalreadybecomeanimportantcomponentofmordenstaffmanagement．ButSOfaronlytheminorityenterpriseswhicharelargeandpowerfulimplementEAP．Thehotelindustryisoneoftheearliestindustrythathasconnectionwithinternationalmanagementandmostrapid

4、lydevelopedprofessioninChina．Asaresultofthousandsofyears’culturaltraditionsinChinaandthespecialnatureoftheindustryitself,thestaffengagedintheindustryhavetofacevadouskindsofpressurefromworkanddailylife。TheproblemsSBchasccupationdiscrimination，thehealth，

5、thefamilyrelation，thecareerdevelopmentcausethehighrateofthestaffloss．Howtoimprovestaff'sphysicalhealthy,heightenthesatisfactionofstaffandreducethestafflossalreadybecomethetargetwhichthenumeroussuperintendentsmustface．AlthoughChineseenterpriseshavealrea

6、dyadoptedmanymeasurestoreducethestafflossandheightenthesatisfactionofstaff，littleofthemthinkaboutspiritandpsychologymeasures．ItisalmostblanktoUSeEAPasasystem．Thisarticleusesinvestigationmethod,basedonthecorrelationtheoriesandpracticeexperienceininterna

7、tionalcompanies,hasdeterminedEAPapplicationconstituentandpatterninitiallyintheChinesehotelindustry．Firstofall，intheprefaceofthearticleandtheliteraturesummarypart，itmainlycontainsbackground，researchmeaningandapplicationbackground，researchsignificanceand

8、thegoal，theintroductionoftheframeandmethod．Atlastthispapermakessomeprinciplestudiesof呲Secondly,introducingthenecessityaswellasthefeasibilityoftheEAPapplicationintheChinesehotelprofession．AnalysingthepressureofpresenthumanreSOUrcesmanage