【精品】长安汽车经销商运营管理标准手册--销售管理】.pdf

《【精品】长安汽车经销商运营管理标准手册--销售管理】.pdf》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、长安汽车经销商运营管理标准手册共八册·第一册销售管理来自cnshu.cn中国最大的资料库下载目录前言..................................................................................1一、销售流程规范......................................................................21.1展厅集客.............................................

2、..........................21.2客户接待.......................................................................81.3客户需求分析.............................................................171.4新车展示及介绍.........................................................221.5试乘试驾..........

3、...........................................................251.6报价成交.....................................................................301.7递交新车.....................................................................341.8售后维系........................................

4、.............................38二、销售工作推动....................................................................402.1销售顾问一日工作.....................................................402.2销售顾问工作提示.....................................................40三、附件...................

5、.................................................................43附件1：集客流量统计分析表..........................................43附件2：年度新车销售目标预估表..................................44附件3：客户信息卡.........................................................45附件4：展厅来电（店）客户信息登记表...

6、...................47附件5：新车展示车辆检视表..........................................48附件6：试驾预约记录单.................................................48附件7：试驾准备工作检查表..........................................49附件8：试驾协议书.........................................................5

7、0附件9：试驾调查表.........................................................51附件10：报价单...............................................................52附件11：购车合约（参考范本）...................................53附件12：交车流程自检表来自cnshu.cn中国最大的资料库下载55附件13：长安汽车交车确认表......................

8、.................57附件14：客户现场满意度调查表...................................58附件15：销售回访...........................................................59附件16：营业日报表.