XX客户服务省级中心项目建议书.pdf

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1、XX客户服务省级中心项目建议书第1页目录第1章、系统结构··································································································································································41.1、业务组织结构····················································································

2、·······················································51.1.1、省服务质量监督检查及国际漫游服务中心··················································错误！未定义书签。1.2、系统网络结构········································································································································

3、···61.2.1、省服务质量监督检查及国际漫游服务中心··················································错误！未定义书签。第2章、系统功能··································································································································································72.1、总体要求···················

4、································································································································72.2、省服务质量监督检查及国际漫游服务中心·························································错误！未定义书签。2.2.1、数据处理··························································

5、··················································································92.2.2、统计分析··········································································································································102.2.3、资料查询··········································

6、································································································102.2.4、服务监督··········································································································································102.2.5、国内漫游服务·························

7、·········································································································102.2.6、国际漫游服务··································································································································102.2.7、用户调查························

8、·····