《商务谈判最终》word版

《商务谈判最终》word版

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时间:2018-11-14

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1、Chanler:Sorrytohavekeptyouwaiting,youmustbeJoe.I’mchanler.(Joe:yes)I’mthemanagerofPurchasingdepartmentfromD.Lcompany.Theyaremyassistant,Monica&Rachel.美桥跟思&韵握手Joe:OnbehalfofC.Mcompany.I’mverygladtowelcomeyoutoourheadoffice.Iamthemanagerofsalesdepartment.ThisisFebe,myvicemanager.Thi

2、sisRoss,myassistant.林茜跟月&英握手Ross:Youmustbejet-laggedafteralongjourney.Wouldyoulikesomethingfordrink?C&M&R回答F:Aswehaveafullscheduletoday,we’dbettergetdowntobusinessrightnow.其他人回应J:We’dliketostartbysayingafewwordsaboutthemeetingtodayandwhatweexpecttoachieve.Let’sjustrunthroughtheage

3、nda.Onagendawehavejust2items.Wewillpresentourproposalabouttheproductsfirst.Myassistanthaspreparedforthis.Andthenmovetothepaymentterms.ROSSisgoingtotaketheminutes.Howareyoufixedfortime?M:Wehaveanotherappointmentat6:00P.M,sowemustleaveat5.p.m.IsthatOK?J:Fine.Afterthat,Isuggestthatwe

4、tryandresolveanyoutstandingdifferences.Andfinally,assumingthatwecanagree.whatdoyouthink?5C:AbsolutelyOK.ROSS:Let’smoveon.andpleasebefreetoaskanyquestionswhileI’mtalking.ROSS:摩托车介绍型号,价格,适用人群R:Wouldyouliketointroducemorenicetyofthequality?ROSS:介绍性能F:Accordingtoyourrequirements,there

5、arethreepackagesofourmotorcycle.Theyallrelatetothequantity.PackageAisunder1000,includinghalfayearguarantee,butyouneedtopayforthedelivery.PackageBisbetween1000and2000,oneyearguarantee,freedelivery.PackageCisbeyond2000,twoyearguarantee,alsofreedelivery.Butyou’dinterestedtoknowthatwe

6、willcut5percentoffinpackageC.Withreferencetothepaymentterms,allarecashondelivery.Andthey...M:Sorrytointerrupt,Febe.Couldyoubemorespecificabouttheguarantee?Iamafraidyoucouldnotassurethequalityofit.Asyoucansee,it’simpossibleforourcustomerstosendthemotorcyclebacktoChinaformaintenance

7、.ROSS:well.ourcompanyhassetup1maintenancepointineverystate.What’smore,wehavespecialcarstotransportthebrokenmotorcyclebetweenthemaintenancepointsandcustomer’shome.Isthatclear?C:So,youaresayingyouwillofferthetransportserviceduringthemaintenanceperiod.?5F:SureR:whatexactlydoyoumeanby

8、thatifthenumberisover1000or2000?A

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