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时间:2018-10-04
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1、有效沟通考题(2)ThetopoftheformLearninglesson:effectivecommunicationSingletopicselectionConnectingwitheffectivecommunication:??Answer:right1.A?Theorganization'srelations2.B?Theorganization'ssmart3.C?Thestructureoftheorganization4D?ThesizeoftheorganizationThecoreofleadershipis:??Answer:righ
2、t1.A?obey2.B?Thecommand3.C?communication4D?performTheproportionofvoiceintonationincommunicationis:??Answer:right1.A?88%2.B?38%3.C?28%4D?18%Thefinalstepinthecommunicationprocessisacrucialstep:??Answer:right1.A?receive2.B?send3.C?feedback4D?digestionForthedescriptionofcharacter,thefol
3、lowingisnottrue:??Answer:right1.A?It'sacharacteristicofaperson'sbehavior2.B?Thetendencyofinertiatoadapttotheenvironment3.C?Theseincludeexplicitbehavioraltraitsandimplicitpsychologicaltendencies4D?TheseincludeimplicitbehavioraltraitsandexplicitpsychologicaltendenciesPersonalitytraits
4、influenceonaverydeeplevel:??Answer:right1.A?People'svalues2.B?Thewaypeoplethink3.C?Thewaypeoplebehave4D?People'sbeliefsThecharacteristicsofapowerfulcomplaintarenot:??Answer:theerror1.A?Straighttotheresults2.B?It'sgoal-oriented3.C?Thereisarootoftheevidence4D?PayattentiontotheprocessI
5、npeople'slife,thereisalargenumberoffactsabout"town",themainmanifestationis:??Answer:right1.A?Peopleborrowfromotherpeople'sexperiencesandchoosetheirown2.B?Peoplethink,theyhavetheirownideas3.C?Peoplegotheirownway,letotherssay4D?Peoplegiveupthinkingandjustfollowtheotherperson'schoiceTh
6、eproblemoftheaudience'smisalignmentismainly:??Answer:right1.A?Shouldcommunicatewithboss,butcommunicatewithsubordinate2.B?Shouldcommunicatewithsubordinates,butcommunicatewithcolleagues3.C?Youshouldcommunicatewithyourcolleagues,butcommunicatewithyourboss4D?Shouldcommunicatewiththeboss
7、,butcommunicatewithcolleagueIdentifyeffectivecommunicationasabasicfunctionofmanagement:??Answer:right1.A?deming2.B?McLuhan3.C?BillGates,4D?PeterdruckerThecoreofsales:??Answer:right1.A?communication2.B?technology3.C?Abilityto4D?Patience,Whatkindofcustomercomplaintsarebesthandled:??An
8、swer:right1.A?Astro
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