Understanding collective design communication in open innovation communities

Understanding collective design communication in open innovation communities

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时间:2018-09-18

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1、Understandingcollectivedesigncommunicationinopeninnovation1communities2MercedesPaulini,PaulMurtyandMaryLouMaherTheUniversityofSydney,Sydney,AustraliaWecharacterisecollectivedesignasanemergingareaofresearchinthefieldofonlinecollectiveintelligenceandintroducemechanis

2、msbywhichcommunitiescanbeintegratedintotheinnovationprocess.Thecommunity’sroleinopeninnovationisreflectedintheirstyleofcommunication,whichshapescontributionstothedesignprocess.Communicationisstudiedacrossthreesuccessfulsocialplatformsthatencourageanopencommunitytop

3、articipateinthedesignprocess.Wedescribethesecommunitiesinrelationtothecommunicationdimensionofaconceptualspaceforcollectivedesign,extendinganalysistovisualrepresentationsofthedesignprocessandaprotocolstudyofcommunicationcontent.Thearticleconcludeswithourfindingstha

4、tthecollectivedesigncommunitybenefitsfromworkingwithinastructureddesignprocesswherespecificrolesareascribedforformulation,synthesisandevaluation.Keywords:collectivedesign;collaborativedesign;collectiveintelligence;designcommunication;socialparticipation;onlinecommu

5、nity1.IntroductionThetopicofcollectivedesignhasbeengainingincreasingattentioninthedesigncommunityasagrowingnumberofonlineplatformssupportnewwaysofaddressingcomplexproblemsbyallowingmotivatedindividualstocontribute.Weusetheword‘design’inadisciplineindependentway,asp

6、resentedforexamplebyproponentsof“DesignThinking”(Brown,2009):awayofincorporatingdesignthinkingintoabusinessmodelthatfocusesonusercentric,creativeproblem-solving.Designthinkingalsoreferstothestudyofdesigncognitioninordertobetterunderstanddesignprocessesemployedbyind

7、ividualsandgroups,forexample,thestudiesreportedinCross,Christiaans,andDorst(1996).Aswecontinuetomovetowardincreasingtheuseofsocialnetworkingandonlineparticipationindesign,weneedtobetterunderstandthedynamicsofonlinecommunitiesandtheirpotentialroleinamoresocialproces

8、sofdesign.JaneMcGonigal,asocialgamestheorist,highlightsinher2010TEDtalk“Gamingcanmakeabetterworld”,thatonlinegamingcommunitiesareamassivepotentia

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