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1、Howtomakeasalescall？讲师介绍赵浩立李婧（LJ)??1999-2010AlibabaAllRightsReserved.阿里巴巴版权所有ContentB2BinquiryMakeaCallColdCallPurpHelpfreshsalespersontoapproachclientseasierosebymakingasalescall.BeforeyourcallingB1e.fMoarkeesyuroeuyoruareinaquietarea.calling2.Script（Name,Number,Date,Address…etc)3.Research
2、yourprospects.BeforeyourcallingB1e.fMoarkeesyuroeuyoruareinaquietarea.calling2.Script（Name,Number,Date,Address…etc)3.Researchyourprospects.电子商务学习和成长平台SCENARIOI??1999-2010AlibabaAllRightsReserved.阿里学院版权所有电子商务Youhaveaninquiry!学习和成长平台DearDanielwang,YouhavereceivedaninquiryfromafreememberonAlib
3、aba.com.Thisisthefirstinquiryfromthissender.MsLolitaroujouisinterestedintheseproducts:hotsaleTri-stoolscampchairBuyer'sMessageSubject:Whatisyourbestpriceforcampchair,foldingstool,outdoorstoolsHello,MynameisLolitafromFrance,I'mworkingforApasdeGeant.Iamcurrentlylookingforfishningsto
4、olchair,couldyoupleasesendmeaquotation?product:Fichingstoolchairsize:30x30x50cmmaterial:Fabric:600x300DpolyesterwithPVCcoated/steeltube/powdercoating:diameter:19x0,8mmthepacking:nbofpiecesperexportcarton,measuresandweightofexportcartonincmBestregardsLolitaMessageIPAddress:90.1.173.*MessageO
5、rigin:France??1999-2010AlibabaAllRightsReserved.阿里学院版权所有电子商务学习和成长平台Sender’sContactInformationContactName:MslolitaroujouCompany:APasdeGeantAddress:rueMickaelFaradayCountry/Region:FranceCountry/RegionInfoBusinessEmail:lolita@apasdegeant.frTelephone:33-571-41229110PleaseevaluatethisinquirysoAl
6、ibaba4>>canimprovethequalityofinquiriesinthefuture.Pleaseclickhere:??1999-2010AlibabaAllRightsReserved.阿里学院版权所有应对思路客户一定会抱怨价格高1淡化价格话题2目标：送样Dialogue1-1D:DanielR:ReceptionistL:LolitaReceptionist:Bonjour,APasdeGeant.D:Goodmorning.ThisisDanielfromChina,couldyougetLolitaplease?Thanks.R:OK,pleaseh
7、oldon…Dialogue1-2D:DanielL:LolitaL:Lolitaspeaking.D:Hello,Lolita,I’mDanielfromHScompanyinChina,Iamcallingforthefoldingstoolyouasked,mayIhave2minuteswithyou?L:well…that’sok.D:I’dliketoknowwhetheryoureceivedmyemail?L:Hmm,letmecheck...Ifindit.D:Howdoyouthin
