train the trainer

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1、TraintheTrainerCourse2005JosefSchifferPublicManagementConsultantAgendaPurposeofTrainingQualitiesofagoodtrainerNeedsAssessmentandObjectivesDesigning&DevelopingTrainingMaterialsDelivery11/08/20212JosefSchiffer-PublicManagementConsultantWhyOfferTrainingYourtraininggoalsshouldsupporttheg

2、oalsofyourorganizationoverallpurpose(s)longrangevisionsbroad11/08/20213JosefSchiffer-PublicManagementConsultantPurposeofTrainingistoProduceChangein…SkillshowtostepsKnowledgecriticalthinkingdecisionmakingAttitudesethics/valuesbehavior11/08/20214JosefSchiffer-PublicManagementConsultan

3、tSkillsRequiredtobeaTrainerSubjectmatterexpertiseDesigninstructionaldesignapplylearningprinciplesMaterialproductiongraphics,layout,mediacreationcomputerexperiencePresentationvoice,personality,technicalexpertise11/08/20215JosefSchiffer-PublicManagementConsultantPersonalQualitiestoLook

4、forinaGoodTrainerSelf-confidenceAwarenessofenvironmentAbilitytobuildbridges-relateoldtonewOrganizationalskillsDesiretolearnAbilitytolistenSenseofhumorCommunication&theatricalskillsFlexibilityPatienceCoolhead&warmheart11/08/20216JosefSchiffer-PublicManagementConsultantTrainingorTeach

5、ing?FacilitatororExpertReal-LifeorTheoreticalActiveorPassiveYoudoitorWatchMe!WhatwouldorHere’showtouseit.youdo?11/08/20217JosefSchiffer-PublicManagementConsultantTheTrainingProcess:ADDIEAnalysisformal/informalneedsassessmentdeterminegoals&objectivesDesigndeterminethecontentdetermined

6、eliverymethodDevelopmentcreatethematerialsImplementdeliverthecontentEvaluationresultsbasedonobjectives11/08/20218JosefSchiffer-PublicManagementConsultantObjectivesofaTrainingNeedsAssessmentFindthegapinSKA:SKA=Skills,Knowledge&AttitudeGap=whattheyknowminuswhattheyneedtoknowDetermine

7、iftrainingistheanswerDetermineobjectivesoftrainingWhatshouldtheydobettertoimprovejobperformanceorservicetothepublic?11/08/20219JosefSchiffer-PublicManagementConsultantAssessmentMethodsInformalobservationpre-classsurveysgroupdiscussionsFormalinterviewstaskanalysisfocusgroupssurveys11/

8、08/202110Jos