资源描述：
《企业冲突管理,步步惊企业培训心!（enterprise conflict management, step by step, enterprise training!）》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、企业冲突管理,步步惊企业培训心!（Enterpriseconflictmanagement,stepbystep,enterprisetraining!）Preface：WiththeTVseries"startlingstepbystep"hit,manyTVfansareimmersedinanotherroundofcrossplot.Intheopinionofexperts,conflictmanagementwithintheenterprise,isalsoastartlingstep
2、bystep!WecanborrowfromGeorgebeforeComradeJiangZemin'svisittotheUnitedstates.BushPresidentialLibraryauditoriumspeechinawordmeaningandinsightfulsummaryofconflictmanagementstrategy:twothousandyearsago,Confuciusproposed"harmonybutnotSameness"thought,harmon
3、ioussymbiosis,differenttocomplementeachother.Forenterprises,moderateconflictcanmakeenterprisesfullofvitality.Disputes,disagreements,anddifferentperspectivesinstrategymakingandmarketingoftenaddvitalitytothebusiness,change,fosterinnovation,andhelpformate
4、amofsolidarity.Withtheoveralldevelopmentofsocietyandtheenterprisesurvivalenvironmentgraduallyimproved,manyenterprisescaleincreasesgradually,inordertopursuethemaximizationofenterprisevalueandmaximizetheabilitiesofallemployees,cooperationandcommunication
5、withinandoutsidetheenterprisegraduallyincreased,butsomeenterprisesinthedevelopmentatthesametime,theyfoundallkindsofconflictswithinandoutsidetheenterprisemoreagain,suchasleadersandmiddle-levelmanagers,theconflictbetweenmiddlemanagersandmiddlemanagers,th
6、econflictbetweenmiddlemanagersandemployees,theconflictbetweenthedepartmentsandstaffconflictsbetweendepartments,theconflictbetweentheinternalandexternalenterprise,SinoWesternculturalconflict,theconflictisatroubledmanytheleaderoftheproblem,manyenterprise
7、sconsider:Howtomanageconflict?Howtoestablishinternalandexternalcommunicationmechanism?Howtomaketheconflictdonotaffecttheefficiencyandnormaloperationoftheenterprise?Howtouseeffectivecommunicationtodealwithconflictsinsideandoutsideanenterprise?ThereisaZe
8、nstoryaboutapersonwhofindsadisturbingbumponthecarpet.Shetriestocombthelinesofthecarpet,butthebumpsappearagainaftertheyhavebeencombed.Inagreatdepression,sheliftedthecarpetupand,surprisingly,thecarpetslidoutofanangrysnake.Readingthestoryi
