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ID:5347494
大小:274.85 KB
页数:1页
时间:2017-12-08
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1、J.P.MorganPersonalBankerII1.Describeatimewhenyouhadtodealwithadifficultcustomer.2.Sellmeacheckingacct3.Tellmeofatimewhenyouwerefacedwithadifficulttaskatwork.Howdidyouhandleit.4.Whyareyouleavingcurrentjob.Notthatthisisdifficult,buttheywouldn'tacceptthatI
2、neededachangeinmycareer.5.Situationalquestionsonhowtosellcertainbankingproducts/howtogoabouttalkingtoacustomer6.Tellmeaboutyourmostdifficultcustomer7.Sellmeon(fillintheblank)8.Tellmeaboutatimewhenyouturnedadifficultcustomerintoasuccessfulsale9.Giveanexa
3、mpleofproductcrosssales10.Tellmeaboutyourself?andwhat'syourpersonalgoal?11.Howtoprovideaexcellentcustomerservices?12.Nameatimeyoudisagreedwithmanagementandhowyouresponded.
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