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ID:5284030
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页数:1页
时间:2017-12-07
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1、J.P.MorganRelationshipBanker1.Describehowyouestablishtrustandbuildrapport?2.Tellmeaboutasituationwhereyouhadtodealwithanusatisfiedcustomer?3.Whatisyourapproachwhenyousetappointments?4.Tellmeaboutatimeyouwerestrugglingtomeetyourgoals.Howdidyouovercomeyourstruggles?5.Tellmeaboutatimeyour
2、managergaveyoufeedbacktohelpyoudevelopaskill?6.Describeatimeyoufeltitwasnecessarytomakeanexceptiontopolicy?7.WhyChase?8.Tellmeaboutyourexperienceinyourcurrentrole?9.Describehowyourpriorworkandeducationwillhelpinthisposition?10.Areyouavailabletoworkweekends?11.Whatproductsdoeschaseoffer
3、?12.Tellmeaboutatimewhenyouwereputinadifficultpositionandhadtomakeaquickdecision.13.Whatwouldyoudoifacostumeraskedforafeetobewaived14.Whatdoesgoodcustomerservicelooklike?15.Tellmeaboutatimewhenyouhandledadifficultcustomerandhowdidyoureacttoit?16.Whendidyoutrytohelpsomeone,butweren'tabl
4、eto,andwhywereyounotableto17.Wheredoyouseeyourselfin5years?18.Willbeaskedaboutwhatyourweaknessesandstrengthsare.Thiscanbeatrickyquestion.19.Whatwasanexperiencewhereyouprovidedanexceptionalcustomerexperience?20.Whatareyournegatives?21.Sellmesomething.IsoldastockthatIhaepitchedpreviously
5、.22.Howtodealwithunhappycustomer
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