民航客舱服务实用英语 Unit 1.ppt

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1、民航客舱服务实用英语Unit1PreflightBriefingByRuiZhoucontents01Warm-up02Keywordsandexpressions03SentencePatterns04DialoguesandExercisesWarm-up1、Whatkindsofpeoplearethereinthepicture?2、Whataretheydoingaccordingtothepicture?3、Whatdotheyusuallydiscussatthismeeting?Keywordsonetwothreebrief

2、ing准备会purser乘务长preflightbriefing航前准备会Boeing777波音777aircrafttype机型flightroute飞行路线estimatedflight预计飞行时间departuretime出发时间arrivaltime抵达时间cabinservice客舱服务passengerinformation乘客信息vegetarian素食者firstclass头等舱economyclass经济舱businessclass商务舱initialflight首航specialpassenger特殊乘客VIP重要人士an

3、nouncement广播词cabincheck客舱检查procedure程序Airbus340空客340aircraft飞机pilot飞行员flightdeck驾驶舱SentencePatternsMayIintroducemyself?Mynameis...Iwantto/wouldliketointroducemyself.Letmeintroducemyself.I'm...,justcallme...LadiesandGentleman,mayIhaveyourattentionplease?I'dlIketointroduceour

4、newmember.Let'sbeginourbriefing.I'mthepurseroftoday'sflight.UsefulExpressionsLet'slookattoday'sflightroute.WeareboundforSydney.Thetemperaturerisesto25℃anddropsto12℃withbreeze.Wehave8passengerscheckedinfirstclassand84ineconomyclass.Cabinserviceintoday'sflightisdrinksservicew

5、ithlunchservice.I'lltakebusinessclasswithFu;theotherswillbeineconomyclass.Thecabincrewdiscussthepassengerinformationatthepreflightbriefing.Thecabincrewdiscusstheflightrouteatthepreflightbriefing.Thecabincrewgreeteachotheratthepflightbriefing.Thecabincrewdiscusstheweathercon

6、ditionatthepreflightbriefing.Thecabincrewdiscusstheflightinformationatthepreflightbriefing.Thepurserassignsthetaskforthecomingflight.Dialogues12345Howdothecabinattendantsgreetcrewmembers?Whatcontentsdoesthepreflightbriefingconsistof?Ifyouareacabinattendant,couldyousaysometh

7、ingabouttheweatherconditioninadestinationcity?ExercisesTHANKYOU!THEEND