民航客舱服务实用英语 Unit2.ppt

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1、2016民航客舱服务实用英语Unit2PreflightCheckByRuiZhouWarm-up1、Whatisthecabinattendantdoinginthepicture?2、Isthepreflightcheckimportant?Why?3、Beforethepassengersboardtheaircraft,whatshouldcabinattendantscheck?Keywords20%30%40%50%preflightcheck航前检查crewstation乘务员服务区supplementaryreadinglight辅助阅读灯v

2、iedo视频loudspeaker扩音器oxygenmask氧气面罩saftyinstructioncard安全须知卡in-flightdocument机上文件overheadcompartment头等上方的行李架flushbutton冲水按钮seatpocket椅袋emergencyequipment紧急设备checklist检查单entertainmentsystem娱乐系统callbutton呼唤铃audio音频demonstratorkit示范包lifejacket救生衣seatbelt安全带traytable小桌板lavatoryamenities

3、厕所便利设施smokedetector烟雾探测器windowshade遮光帘oven烤箱waterheater煮水器boardingmusic登机音乐handbaggage手提行李assignedseat指定座位fireextinguisher灭火器megaphone扩音器galley厨房flightplan飞行计划switch开关seatnumber座位号码emergencyexit紧急出口captain机长first-aidkit急救箱liferaft救生筏cockpit驾驶舱cruisingaltitude巡航高度SentencePatterns01C

4、anIhelpyou?/WhatcanIdoforyou?02IsthereanythingIcandoforyou?03Wouldyoulikemetohelp?04Doyouneedahand?UsefylExpressions1、Iwonderifyoucanhelpmecheckequipmentonboard.2、Makesureallequipmentissecureorinpositionavailableandserviceable.3、I'vejustcheckedallin-flightaocuments.4、Pleasehelpmech

5、eckentertainmentsystem.5、I'vejustfinishedcheckingthedemonstratorkits.6、I'mgoingtocheckthegalley.7、I'vejustarangedthemagazinesandnewspapersingoodorder.8、It'stimetoswitchontheboardingmusic.Dialogues01020304Twocabinattendantsaretalkingabouttheirpreflightcheck.Thepurserandacabinattenta

6、ntaretalkingaboutthepreflightcheck.Thepurserasksacabinattendanttochecktheenquipmentonboard.Thepurserasksacabinattendanttochectheentertainmentsystemonboard.Dialogues05Twocabinattendantsaretalkingabouttheirpreflightcheck.06Acabinattendantsreportstothepurserafterpreflightcheck.Exercis

7、es65%1、Whatkindofequipmentdothecabinattendantscheckbeforethepassengersboardtheaircraft?2、Whatdoesthedemonstratorkitconsistof?3、Whatshouldcabinattendantspayattntiontoduringcheckingthelavatory?2016Tkankyou!