民航客舱服务实用英语Unit20.ppt

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1、民航客舱服务实用英语Unit20Enquiries问询ByRuiZhouWarm-up1、Whatkindofquestionsmaypassengersraisebeforelanding?2、Whatareentryforms?Wouldyouliketosaysomethingaboutentryforms?Keywordsandexpressionsopenticket未指定日期的机票arrivallobby到达大厅declarationform申报单checkedbaggage托运行李carousel行李传送带publictransport公共交通informat

2、ioncounter咨询台bookingoffice售票处entryform入境表格baggageclaimarea行李认领区immigrationcontrol移民检查limousine机场大巴KeywordsandexpressionsKeywordsandexpressionsIsuggestyoucheckwiththeinformationcounterinthearrivallobby.Excuseme,Sir.Wouldyoupleasefilloutthisform?Youcanpickupyourcheckedbaggagefromtheluggageca

3、rouselinthebaggageclaimareaintheterminalbuilding.HongKongis8hoursaheadofLondon.SothetimeinLondonisnow9:30inthemorning.Ittakesaboutonehourtoreachthere.SentencePatterns句型I'dbehappytotellyouthat...Thebestwaytogetthereisto...AccordingtotheinformationIhave...I'llbeverygladatyourserviceI'mafraid

4、Iknowlittleaboutit.Sorry,Ireallydon'tknowthat.Dialogues010204030506Apassengerwondershowtodealwithhisopenticketbeforelanding.Aflightattendantishandingoutentryformstothepassengers.Apassengerwondershowtogethischeckedbaggageafterarrival.Aflightattendantishandingoutentryformstothepassengers.Apa

5、ssengerenquiresabouthowtoadjusthiswatchaccordingtothelocaltime.Apassengerdoesn'tknowhowtogodowntownfromtheairport.ExercisesWhenapassengeraskswherethebaggageclaimareais,whatwouldthecabinattendantsay?Atransitpassengerwondershowtogettothearrivalhall.Whatwouldthecabinattendantsaytohelphim?Apas

6、sengerhassomeproblemsaboutforms.Howcancabinattendantsexplainit?Homework1、熟记所学单词。2、两人一组进行对话练习。