民航客舱服务实用英语 Unit 5.ppt

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1、民航客舱服务实用英语Unit5BeforeTake-off2ByRuiZhouWarm-up1、Howmanykindsofhandluggage/baggagemaybegroupedbyair?2、Isthereanylimittothebaggagethepassengerscarry?Keywordsandexpressionshangluggage随身携带的行李overheadlocker头顶上方的行李架identification身份证明CivilAviationAdministrationofChina(CAAC)中国民航总局s

2、eatcushion坐垫travellingdocument旅行证件valuables贵重物品baggagearrangement排放行李safetybriefing安全指导flotationdevice漂浮装置KeywordsandexpressionsExcuseme,canyouhelpmetostowmyhandluggage?MayIhelpyoucheckitup?Idoapologizethatthereisnospaceintheoverheadlockeraboveyourseat.MayIsuggestyoustowitu

3、ndertheseatinfrontofyou?It'sthoughtfulofyoutodoso.Foryoursafety,wouldyoumindputtingitintotheoverheadcompartment?Icannotreachupthere.Couldyoupleasecheckifyouhaveanyvaluablesordocumentsinyourpockets?Itisblockingtheaisle.Thathadmeworriedforawhile.Thankyouforyourconcern.Sentenc

4、ePatterns句型Excuseme,Sir.Madam,I'msorrytodisturbyou.Sir,I'msorrytointerruptyou.Lookoverhere!Lookout!Attention,please.Iappreciate...345612DialoguesApassengerputsherbaggageonanemergencyexit.Acabinattendantishelpingtohangupapassenger'sjacket.Apassengerputshishandluggageintheais

5、le.Apassengercannotfindhisbriefcase.Apassenger'sbaggageistoobigtogointothecompartment.Thereisnospaceinthecompartmentforapassenger'sbag.ExercisesIfthebaggageistoobigtogointotheoverheadcompartment,howtohelpthepassenger?Ifthereisnoroomforthebaggagew,howtohelpthepassenger?Ifthe

6、baggageisblockingtheexitaisle,howtoexplaintothepassenger?Ifapassengerdoesn'tknowhowtodealwothherclothes,howtohelpher?Announcements排放行李女士们、先生们：欢迎乘坐___航空班机。请您确定您随身携带的行李已经放置在头顶上方的行李架内，小件物品可以放置在您前方的座椅底下。请保持过道通畅，方便其他乘客经过。谢谢！BaggageArrangementLadiesandGentlemen,Welocmeaboard___.P

7、leasemakesurethatyourhandbaggageisstoredintheoverheadlocker.Smallarticlescanbeputundertheseatinfrontofyou.Pleasekeeptheaisleclearforotherstogothrough.Thankyou.Announcements调暗灯光女士们、先生们：在飞机起飞前，我们将调暗机舱内的灯光。如果有需要阅读，请利用您的阅读灯，开关就在您的扶手上过着座位上方的服务器上。谢谢！DimmingoftheCabinLightLadiesan

8、dGentlemen,Beforetake-off,we'lldimthecabinlight.Ifyouliketoread,pleaseturnontherea