欢迎来到天天文库
浏览记录
ID:49919081
大小:10.72 MB
页数:93页
时间:2020-03-04
《点击职业英语 职业英语模块 酒店英语 学生频道 课件U2.ppt》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、点击职业英语职业英语模块酒店英语主 编王君华副主编彭一飞 何 珊编 者张 洁 杨云桃Lead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT6Task1Thefollowingstatementsdescribetheprocedureoftablereservation.Discusswithyourpartnerandputthemintherightorder.()Confirmtheinformationofthetablereservation()Greetthe
2、guest()Asktheguestabouttheinformationofthetablereservation()Expressyourexpectationtotheguests3124Lead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT6Task1Thefollowingstatementsdescribetheprocedureoftablereservation.Discusswithyourpartnerandputthemintherightorder
3、.1.Thereservedtablewasdistributedmistakenly.()A.I’mawfullysorry.WoulditbeOKifwechangeyoutoanothertable?2.Notableisavailable.()B.Amoment,please.I’llsetthetableimmediately.3.Theavailabletableisnotcleaned.()C.Sorry,thisisthepeakhour.Wouldyoumindwaitingforamoment?4.Receivingaguestwithoutres
4、ervation.()D.Couldyoutellmewhatisthenameofreservation,please?5.Receivingaguestwithreservation.()E.Thisway,please.Wouldthistablebeallright?ACBEDTakingreservationsisasectionofgreatimportanceforarestaurant.Inmosthotels,tablereservationbelongstotheFoodandBeverageDepartment.Areservationisare
5、cordedpromiseorguaranteeofatableinarestaurant.Theresponsibilitiesofthereservationistsincludeansweringquestionsaboutreservations,bookingandassigningtablesorprivateroomsforguestswhoaskforatableoraroominthehotel.Tablereservationsaremadeindifferentways.Someguestssendfaxtomakeareservation,ot
6、hersgodirectlytothehotelandmakeface-to-facereservations.Stillothersmakereservationonthephone.ScriptsLead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT6ListeningTask1Listentofourshortdialoguesandchoosethebestanswerforeachquestion.1.Whatdoestheguestwant?A.Atablef
7、orsixfor6:30p.m.thisSunday.B.Atableforsevenfor6:30p.m.thisSunday.C.Atableforsixfor7:30p.m.thisSunday.D.Atableforsevenfor7:30p.m.thisSunday.2.What’sthespecialrequirementoftheguest?A.AtableforfourunderthenameofMr.Johnson.B.Aprivatediningroom.C.Abirthdaycake.D.Aprivateroomandabirt
此文档下载收益归作者所有