点击职业英语 职业英语模块 酒店英语 学生频道 课件U1.ppt

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1、点击职业英语职业英语模块酒店英语主　编王君华副主编彭一飞　何　珊编　者张　洁　杨云桃Lead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT1Task1Matchtheroomtypeswiththeircorrespondingterms.singleroomdoubleroomtwinroom/standardroom/TWBsuite1._________________2._________________3._________________4.___

2、______________twinroom/standardroom/TWBdoubleroomsingleroomsuiteLead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT1Task2Trytofillinthefollowingchart.RoomTypeNo.ofBedNo.ofPeoplesingleroomdoubleroomtwinroom111222ListeningCultureLinkSpeakingPracticalWritingL

3、anguageFocusExerciseUNIT1Task3Thefollowingstatementsdescribetheprocedureofroomreservation.Discusswithyourpartnerandputthemintherightorder.()Checkroomavailability()Greettheguest()Confirmthereservation()Collecttheguest’sinformation,suchasname,telephone,address,etc.()Askforthedateand

4、roomtypetheguestwants31542Lead-inLead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT1ListeningTask1Listentothefollowingpassagesandfillintheblankswiththewordsorexpressionsprovidedinthebox.PassageOneassigninginpersonconfirmationfrontdeskemailsReservationists

5、usuallyworkinthe_______________ofahotel.Theirjobresponsibilitiesincludeansweringquestionsaboutreservations,bookingandassigningroomsforguests.Theyalsowriteandsendoutlettersof______________.Reservationsaremadeindifferentways.Somepeoplesendreservationletterstothehotel.Othersgodirectl

6、ytothehotelandmakereservations_____________,orcallthehotelandmakebookingsoverthetelephone.Nowadays,Internetreservationhasbecomemorepopular.Thehotelmayconfirmaguest’sbookingimmediatelywith____________orshortmessages.Muchtimeandpaperworkisthussaved.frontofficeassigninginpersonemails

7、Lead-inListeningCultureLinkSpeakingPracticalWritingLanguageFocusExerciseUNIT1ListeningTask1Listentothefollowingpassagesandfillintheblankswiththewordsorexpressionsprovidedinthebox.PassageTwoassigninginpersonconfirmationfrontdeskemailsReservationdepartmentisthefirst_______thataguest

8、haswithahotel.Areservationistdete