差旅买家调查报告：千禧一代员工占比超过四成（英文）

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1、TheTravelBuyeroftheFutureResultsfromaSurveyofU.S.TravelBuyersINPARTNERSHIPWITHNearly2/3oftravelbuyershavebeenintheindustryfor10ormoreyears.17%lessthan5years37%Morethan20years18%5tolessthan10years15%15tolessthan20years12%10tolessthan15yearsTheroleofthetravelbuyerhasmovedintoprocurement,andhasgone

2、global.Travelbuyers’departments:Travelbuyers’responsibilities:TravelNationalResponsibility24%31%43%16%Procurement22%RegionalResponsibility19%34%Accounting/Finance1714%%19%GlobalResponsibility38%65%WhenfirststartinginbusinesstravelmanagementNowWhenfirststartinginbusinesstravelmanagementNowOn

3、e-quarteroftravelbuyerswhostartedintravelnowsitinanotherdepartmentNearlytwo-thirdsoftravelbuyerswhostartedwithnationalresponsibilitynowhavealargerscopeofresponsibilitiesChangingtravelerdemographicsplacepressureontravelprogramsandpolicies.One-quarteroftravelbuyerssayover40%oftheirtravelerworkforce

4、areMillennials73%oftravelbuyerssayMillennialsdemanddifferent,moreconsumer-liketoolsoutoftheircompany’stravelprogram54%sayMillennialstendtopushtheboundariesofcorporatetravelpolicyThesharingeconomyisalsoimpactingthebusinesstravelindustry,with30%oftravelbuyerstakingactiontoaddressit.55%30%oftravelbu

5、yerssaychangesinsuppliers(e.g.,disruptors,consolidation)haveimpactedtheirtravelprograminthelastyearplantoaddressride-sharingservicesandsharedhousingintheirtravelpolicieswithinthenextthreeyearsAmongthoseplanningtoaddressthesharedeconomy:58%plantoalwaysallowtravelerstouseride-sharing42%plantoallowt

6、ravelerstouseride-sharinginsomesituations77%plantoallowtravelerstobookhome-sharinginsomesituationsTravelbuyerssaytechnologyadvancementshavebeensomeofthebiggestdrivingfactorsofthetravelbuyerrole,andthislikelywillnotchange.Two-thirdsoftravelbuyerssaytechnologyimplementationanddataintegrationhavebe

7、comemoreofapriorityintheirexperienceinbusinesstravelmanagementAndthesameamountsaytheyaremoreinvolvedinevaluating/implementingnewtechnologytodaythantheywerefiveyearsago71%saytheyexpecttechnologyimplementationtobecomemo