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1、OLEKnowledgeManagement&GlobalInformationLogisticSystemInformationSystemCaseStudiesDr.LuhYih-Ping1.OLETech.CompanyProfile2.GlobalInformationLogisticSystem3.IntranetKMSDemonstration4.CommunityKMSDemonstrationContentTopic1CompanyProfileOLETechnologyWorldwidePartners
2、andOfficesFoundedin1996Address:14F,No.22,Ai-KuoEastRoad,Taipei,Taiwan,ROCInvestment:10MillionUSdollarsNo.ofEmployees:102Ph.DandMastersover30%www.oletech.com.twOLETechnologyCorporationCompanyStatusDepartmentsAdministration,TechnicalSupport,CAX,R&D,CustomerService,
3、SalesOfficesTaipeioffice(HQ)、瀋陽Branch、成都Branch、西安Branch、上海Employeeeducationdistribution(106employeesatTaipeioffice)R&DdirectionEDMS→PDM→EIS→e-CommerceBusinessCAD/CAM/CAE/PDM/e-Commerce/ConsultingDept.DegreeConsultantR&DTechnicalSalesPh.D33Master45132Bachelor15285
4、OLESolutionsTopic2GlobalInformationLogisticSystemPresentationOutline5ImportantThinkingAboute-lizationB2BECandBusinessManagement5ImportantThinkingAboute-lizationRethinkingRevenueStreamsReengineeringBusinessEmpoweringCustomersProvidingCustomerServicesJoiningtheGlo
5、balEconomyRethinkingRevenueStreamsDirectSaleOn-lineAdvertisingSubscriptionCreditCardProcessing(TransactionProcessing)BrokerServices(RedirectServices)ReengineeringBusinessIntegrateGlobalSuppliers,PartnersandCustomersOrganizationandOperationReengineering(IncludingB
6、usinessModel,DistributionModel,InternalOperationModel)NewFunctionandMeaningtoSales,Marketing,Procurement,Distribution,POProcessing,CustomerService,LogisticsEmpoweringCustomersCustomersBecometheMasteroftheTradingProcesses-MorePowertoSelectSuppliersandReducePriceCu
7、stomerswillAnalyzeAllRelatedInformationBeforePurchasingProvidingCustomerServicesWinCustomersThroughInnovativeServicesOn-LineSupportFAQListingFollow-upe-mailMessageCustomerRelationManagement-OnetoOneServicesReduceCostandIncreaseLoyaltyJoiningtheGlobalEconomyGlobal
8、TradingGlobalLanguageGlobalInformationInfrastructureB2BECandBusinessManagementDefinitionofB2BECTheTrendUsingB2BtoCreateNewManagementStylesB2BSolutionsandImplem