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1、MagicQuadrantforEnterpriseContentManagement頁1/18MagicQuadrantforEnterpriseContentManagement16November2010TobyBell,KarenM.Shegda,MarkR.Gilbert,KennethChinGartnerRASCoreResearchNoteG00206900ECMofferingsremainindemandasorganizationsembracethevisionofmanagingco
2、ntentassetsthroughouttheirlifecycle.Process-centricsolutions,socialcontentmanagementandintegrationarekeyfactorsdifferentiatingthevendorsassessedinthisdocument.WhatYouNeedtoKnowVendorsAddedorDroppedThisdocumentwasrevisedon18November2010.Formoreinformation,se
3、etheCorrectionspageonWereviewandadjustourinclusioncriteriaforgartner.com.MagicQuadrantsandMarketScopesasmarketschange.Asaresultoftheseadjustments,themixofvendorsinanyMagicQuadrantorTheterm"enterprisecontentmanagement"(ECM)refersbothtoastrategytodealwithallt
4、ypesofenterpriseMarketScopemaychangeovertime.AvendorappearinginaMagicQuadrantorMarketScopecontentandasetofsoftwareproductsformanagingtheentirelifecycleofthatcontent.oneyearandnotthenextdoesnotnecessarilyindicatethatwehavechangedouropinionofECMsuitesandsolut
5、ionscombinedifferenttechnologies,andtheirselectionrequiresaknowledgeofmarketthatvendor.Thismaybeareflectionofachangeinthemarketand,therefore,changedtrends,vendorsanddeploymentmodels.evaluationcriteria,orachangeoffocusbyavendor.Gartnerseesthemarketsplittingi
6、ntofourmainareasofbuyerfocusandvendorinfluence:transactionalEvaluationCriteriaDefinitionscontentmanagement,socialcontentmanagement,onlinechanneloptimizationandcontentmanagementasinfrastructure.AbilitytoExecuteUsethisMagicQuadranttoassesswhichECMvendorshavet
7、hefunctionalcapabilitiesandvisiontosupportProduct/Service:Coregoodsandservicesofferedbythevendorthatcompetein/serveyourbusinessobjectivesandrequirements,andtodeterminewhichwouldthereforemakesuitablestrategicthedefinedmarket.Thisincludescurrentpartners.produ
8、ct/servicecapabilities,quality,featuresets,skills,etc.,whetherofferednativelyorthroughOEMagreements/partnershipsasReturntoTopdefinedinthemarketdefinitionanddetailedinthesubcriteria.OverallViability(Bus
