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时间:2018-10-10
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1、Chapter10DecisionMakingbyIndividuals&GroupsLearningOutcomes1Identifythestepsinthedecision-makingprocess.2Describevariousmodelsofdecisionmaking.3Discusstheindividualinfluencesthataffectdecisionmaking.4Explainhowgroupsmakedecisions.5Describetherolecultureplaysindecisionmaking.6Explainho
2、worganizationscanimprovethequalityofdecisionsthroughparticipation.©2009CengageLearning.Allrightsreserved.LearningOutcomeIdentifythestepsinthedecision-makingprocess.1©2009CengageLearning.Allrightsreserved.TypesofDecisionsProgrammedDecisionasimple,routinematterforwhichamanagerhasanestab
3、lisheddecisionruleNonprogrammedDecisionanew,complexdecisionthatrequiresacreativesolution©2009CengageLearning.Allrightsreserved.RecognizetheproblemandtheneedforadecisionGatherandevaluatedataanddiagnosethesituationIdentifytheobjectiveofthedecisionListandevaluatealternativesDecision-Maki
4、ngProcess©2009CengageLearning.Allrightsreserved.SelectthebestcourseofactionGatherfeedbackImplementthedecisionFollowupDecision-MakingProcess©2009CengageLearning.Allrightsreserved.LearningOutcomeDescribevariousmodelsofdecisionmaking.2©2009CengageLearning.Allrightsreserved.Rationalityalo
5、gical,step-by-stepapproachtodecisionmaking,withathoroughanalysisofalternativesandtheirconsequences©2009CengageLearning.Allrightsreserved.ModelsofDecisionMakingEffectiveDecisionatimelydecisionthatmeetsadesiredobjectiveandisacceptabletothoseindividualsaffectedbyitBoundedRationalityModel
6、RationalModel©2009CengageLearning.Allrightsreserved.1.Theoutcomewillbecompletelyrational2.Thedecisionmakerusesaconsistentsystemofpreferencestochoosethebestalternative3.Thedecisionmakerisawareofallalternatives4.ThedecisionmakercancalculatetheprobabilityofsuccessforeachalternativeRation
7、alModel©2009CengageLearning.Allrightsreserved.BoundedRationalityatheorythatsuggeststhattherearelimitsuponhowrationaladecisionmakercanactuallybe©2009CengageLearning.Allrightsreserved.1.ManagerssuggestthefirstsatisfactoryalternativeSatisfice–toselectthefirstalternativethatis“goodenough,
8、”beca
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