危机管理预防,诊断和干预_学位论文.doc

危机管理预防,诊断和干预_学位论文.doc

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1、毕业论文(设计)外文翻译题  目:      品牌危机及其对策研究                   一、外文原文标题:Crisismanagement:prevention,diagnosisandintervention原文:Thepremiseofthispaperisthatcrisescanbemanagedmuchmoreeffectivelyifthecompanypreparesforthem.Therefore,thepapershallreviewsomerecentcrises,thewaytheyweredealtwith,andwhatcanbelearnedfr

2、omthem.Later,weshalldealwiththeanatomyofacrisisbylookingatsomesymptoms,andlastlydiscussthestagesofacrisisandrecommendmethodsforpreventionandintervention.CrisisacknowledgmentAlthoughmanybusinessleaderswillacknowledgethatcrisesareagivenforvirtuallyeverybusinessfirm,manyofthesefirmsdonottakeproductive

3、stepstoaddresscrisissituations.AsonesurveyofChiefExecutiveofficersof Fortune 500companiesdiscovered,85percentsaidthatacrisisinbusinessisinevitable,butonly50percentofthesehadtakenanyproductiveactioninpreparingacrisisplan(Augustine,1995).Companiesgenerallygotogreatlengthstoplantheirfinancialgrowthand

4、success.Butwhenitcomestocrisismanagement,theyoftenfailtothinkandprepareforthoseeventualitiesthatmayleadtoacompany’stotalfailure.Safetyviolations,plantsinneedofrepairs,unioncontracts,managementsuccession,andchoosingabrandname,etc.canbecomecrisesforwhichmanycompaniesfailtobeprepareduntilitistoolate.T

5、hetendency,ingeneral,istolookatthecompanyasaperpetualentitythatrequiresplansforgrowth.Ignoringtheprobabilitiesofdisasterisnotgoingtoeliminateordelaytheiroccurrences.Strategicplanningwithoutinclusionofcrisismanagementislikesustaininglifewithoutguaranteeinglife.Onereasonsomanycompaniesfailtotakesteps

6、toproactivelyplanforcrisisevents,isthattheyfailtoacknowledgethepossibilityofadisasteroccurring.Likeanostrichwithitsheadinthesand,theysimplychoosetoignorethesituation,withthehopethatbynottalkingaboutit,itwillnotcometopass.HalWalker,amanagementconsultant,pointsout“thatdecisionswillbemorerationalandbe

7、tterreceived,andthecrisiswillbeofshorterduration,forcompanieswhoprepareaproactivecrisisplan”(Maynard,1993).Itissaidthat“therearetwokindsofcrises:thosethatyoumanage,andthosethatmanageyou”(Augustine,1995).Pro

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