欢迎来到天天文库
浏览记录
ID:13364973
大小:205.00 KB
页数:32页
时间:2018-07-22
《stakeholder analysis process guide - penn state-a public 利益相关者分析过程指南-佩恩国家公共》由会员上传分享,免费在线阅读,更多相关内容在教育资源-天天文库。
1、StakeholderAnalysisProcessGuide©2003Accenture.AllRightsReserved.TableofContentsStepstoCreateRoleMapPerformStakeholderAnalysisCreateInfluenceMatrixConductGapAnalysisBuildRoleMapAppendixPowerMapInfluenceDiagram©2003Accenture.AllRightsReserved.StepstoCreateRoleMapPerformStakeh
2、olderAnalysisCreateInfluenceMatrixConductGapAnalysisBuildRoleMapAppendixPowerMapInfluenceDiagram©2003Accenture.AllRightsReserved.StepstoCreateRoleMapTheStakeholderAnalysisandRoleMapistheapproachtoidentifykeyconstituentswithinanorganizationwhocanfacilitatechangeThepresenceof
3、keyconstituents(e.g.changeagentsandadvocates)willenableasuccessfulimpactonpeopletargetedtochangeTherolemappingprocesshelpstolaythefoundationfortheexecutionofchange.Ithelpstoidentifynetworks,influencesandchangeresistantandfacilitativebehaviors.©2003Accenture.AllRightsReserve
4、d.FillinStakeholderFactSheets-ConductinterviewsasneededDraftindividualcircleofinfluencediagramsDetermineindividuallevelsofinfluenceSummarizeadvocatesvsresistorsPlotthemonthetheInfluenceMatrixValidatewithclientsponsorRevieworgchartsofeachgroupMaporgchartinfluencestoinflu
5、encediagraminfluences(e.g.discoverblackhole)IdentifyLeadersbynameDocumentToBeenvironmentofChangeAgentsandTargetsCreateInfluenceMatrixConductGapAnalysisDetermineAdvocates,AgentsandTargetsCreateRoleMapPerformStakeholderAnalysisBuildRoleMapsStakeholderAnalysisandRoleMapPro
6、cessTherolemapfordeterminingchangesponsorshipisbasedonunderstandinginfluencelevelsandbehaviorsofstakeholders.Theprocessbelowdefinesthestepstodeterminethesefactorsandcreatearolemap.StepstoCreateRoleMapThefollowingpagesdescribehowtocompletethestepsofthestakeholderanalysisandr
7、olemapprocess©2003Accenture.AllRightsReserved.StepstoCreateRoleMapPerformStakeholderAnalysisCreateInfluenceMatrixConductGapAnalysisBuildRoleMapAppendixPowerMapInfluenceDiagram©2003Accenture.AllRightsReserved.PerformStakeholderAnalysisThestepstoperformastakeholderanalysisare
8、asfollows:CompleteStakeholderFactSheetsIdentifiesindividualswhowillbeimpactedbythe
此文档下载收益归作者所有