资源描述:
《浅谈上海导游服务的现状》由会员上传分享,免费在线阅读,更多相关内容在应用文档-天天文库。
1、浅谈上海导游服务的现状----旅游英语论文-->摘要:旅游业的竞争归根到底是人才的竞争,导游员作为旅游工作的一线人员,是旅行社和旅游者之间的纽带,也是旅游人才竞争的关键因素之一。本文通过对上海旅游业现状分析,重点研究了上海导游员的现状问题,并就这些问题从增加导游人员数量上和提高导游人员素质等方面提出了一些改进建议。IntroductionThroughoutthepastcentury,Shanghaihashadnumerousnametagsattachedit,suchasthe“ageofShanghai,morethananyother
2、Chinesecity,isbountifulintheostprosperouscityinthenation,Shanghaiistheeconomic,financialandculturalcenterofChina.ShanghaiasafastandmodernmetropoliscanattractmoreandmorepeoplefromallovertheostvisitorsindustryinShanghaiisdevelopingrapidly.Inrecentyears,moreandmoreinternationalm
3、eetingsareheldupinShanghailikeAPEC.Ontheonehand,itpromotestourismdevelopmentinShanghai.Ontheotherhand,thetourismindustryinShanghaifacestheshortageoftourguides,especiallythehigh-leveledtourguides.Consequently,thisresearchIndustryinShanghaieaneansthatShanghaihasmadegreatstrides
4、tothedirectionoftheinternationalcity.ItindustryinShanghai.TheExpoinShanghai.Firstly,citytouristresourceisbeingricherandmoreofadistinguishingfeature.FortheExpoin2010,Shanghaient.Infact,since1984,theShanghaimunicipalgovernmenthasimprovedastrategyfocusingontheconstructionofinfra
5、structure,telemunicationandenergyfacilities.Inrecentyears,thecityhaspumpedso-->me10%ofitsGNPand40%ofitstotalfixedassetsinvestmentintotheconstructionofthecity’sinfrastructure.Secondly,moreandmoreinternationaltradeactivitieseetingofOlympicsofeconomy,technologyandculture.Thirdly
6、,thenumberofpeopleingtoShanghaiforavisitillionin2010andtravelersinnationsoftheCurrentTourguideServiceinShanghaiFromthefolloinShanghaiisinalittledisorder.Sometourguidese.Additionallytherearesometourguidestakeupthiscareeronlyaspart-timejob.Forexample,apartoftourguidesevisitors.
7、Asamatteroffact,itseriouslyaffectsthemarketorderofthetourguides.2.1ALackoftheTourguidesinShanghaiThroughtheanalysisofthetourguideinShanghai,yousoccurringinthetourguideteam.BasedonthedatafromtheShanghaiMunicipalTourismAdministrativemission,thereareabout15,000peoplearetakingupt
8、hiscareer.Tooursurprise,thereareonly10peopleostoftopgradetourguidese