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1、44Modelsofmodels:filteringandbiasringsindepictionofknowledgestructuresandtheirimplicationsfordesign.KirstenM.A.RevellandNevilleA.StantonTransportResearchGroup,FacultyofEngineeringandtheEnvironment,UniversityofSouthampton,Southampton,UnitedKingdomTransportResearchGroup,Fac
2、ultyofEngineeringandtheEnvironment,UniversityofSouthampton,UniversityRoad,SouthamptonSO171BJ,email:kmar1g10@soton.ac.uk(correspondingauthor),N.Stanton@soton.ac.uk44Modelsofmodels:filteringandbiasringsindepictionofknowledgeAbstractMentalmodelsarepoorlyspecifiedinthreeways:
3、intheirdefiningcriteria,theirsourceandthebiastowhichtheyhavebeensubjected.Literaturefrompsychology,HCIandhumanfactorssourceswasreviewedtodeterminetheutilityof“mentalmodels”asadesigntool.Thedefinitionsandtheoriesofferedbykeycontributorstothenotionofmentalmodelswerecompared
4、.Schematics,representingboththeknowledgestructuresproposedincognitiveprocessing,aswellasthelayersofbiasevidentwhenformingoraccessingmentalmodels,wereconstructed.Fundamentalsimilaritiesanddifferencesintheuseofthisnotion,aswellasambiguitiesindefinition,werehighlightedgraphi
5、cally.Theneedforspecificityintheuseofmentalmodelswasemphasisedasessentialforpragmaticapplicationindesign.Theuseofgraphicalcomparisonwasproposedasameansofidentifyingtheriskofbiasandameanstocategorizeapproachestomentalmodelresearch.Keywords:mentalmodels;design;schema;schema
6、tic;knowledgestructure;bias;filteringinformationStatementMentalmodelsareconsideredsignificantinusercentreddesign.Toapplythisnotionpragmatically,itsdefinitionandmethodsofconstructionandaccessneedtobesufficientlyspecified.Thispaperoffersagraphicalmethodtocompareexistingrese
7、archinmentalmodels,highlightingsimilarities,differencesandambiguities.1.0IntroductionMentalmodelsarethoughttoberepresentationsofthephysicalworld(VeldhuyzenandStassen1976,Johnson-Laird1983,Rasmussen1983),constructsthatcanexplainhumanbehaviour(Wickens1984,Kempton1986)andint
8、ernalmechanismsallowinguserstounderstand,explain,operateandpredictthestatesofsystems(Craik1943,K