资源描述：
《论提高沟通效果的途径（ways to improve communication effect）》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。
1、论提高沟通效果的途径（Waystoimprovecommunicationeffect）WaystoimprovecommunicationeffectAbstract:theeffectivenessofspeechdoesnotonlydependonhowtoexpressit,butalsodependsonhowpeoplelisten.Feedbackitselfisanimportantcommunicationskill.Thefunctionoffeedbackistwofold.Ontheonehand,thereceiver
2、confirmsorteststheunderstanding,andontheotherhand,ithelpstheotherpartytocommunicatetheinformationaccurately.Therefore,feedbackisalsoanactiveparticipationinthecommunicationprocess.Listeningandfeedbackareimportantpartsofcommunication.Communicationisalwaysatwo-wayinteraction.Thr
3、oughtheanalysisoflisteningandfeedbackbehavior,itwillalsomakeusrealizetheimportanceofknowingthelistenerandspeakerasthesenderorreceiverofthemessage,soastoimprovetheeffectofcommunication.Thispaperintendstodiscusshowtoimprovetheeffectofcommunicationfromtwoaspectsoflisteningandfee
4、dback.Keywords:communication,listening,feedback,communicationeffectCommunicationistheprocessofcommunicatingideasandexchanginginformationandinformationbetweenpeople.Thetoolsofcommunicationarenotlimitedtolanguage,writing,symbols,butalsogesturesandbehavior.Communicationitselfisa
5、cyclicprocess.Informationistransmittedfromsendertorecipient.Therefore,thereisroomforinformationbetweensenderandreceiver.Generallyspeaking,thetransmissionofinformationfromthesenderisaprocessoftransfer,fortherecipientistolistento,andfromtherecipienttopasstheinformationisfeedbac
6、k.Ifwecandobetterlisteningandfeedback,wecaneffectivelyimprovethecommunicationeffect.(1)howtolistenbetterinordertoimprovecommunicationeffectiveness;Accordingtothetheoryofcommunication,thetransmissionandreceptionofinformationisacontinuousprocess.Inthisprocess,listenersandspeake
7、rsarerelatedtoeachother,andthisrelationshipismaintainedbysomekindofinternalrelationship.Listeningcanrefertothegeneralstateofhearing,whichreferstothephysiologicalbehavioroftheearthatacceptsthesound;itispassiveevenwhenwesleep.Listeningcanalsobeunderstoodasadynamic,interactivepr
8、ocessinvolvingthespeakerandlistener.Interactivelisteningisaseriesofi
