跨文化商务沟通复习资料

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1、跨文化商务沟通复习资料第一章一．文化适应的四个维度P9DimensionsofAcculturationIntegration-personsbecomeanintegralpartofthenewculturewhilemaintainingtheirculturalintegritySeparation-individualskeeptheircultureandstayindependentofthenewcultureAssimilation-personsareabsorbedintotheirnewcultureandwithdrawfromtheir

2、oldcultureDeculturation-individualslosetheiroriginalcultureanddonotacceptthenewculture第二章不作为考试重点第三章一．不同文化的人们对待女性，道德标准以及工作的态度不同P47~P56①AttitudesTowardWomen：Influencedbyculturalroots;U.S.womenaresupposedtohavethesamerightsasmen;Kenyawomenareconsideredsubordinatetomen;Genderdifferencesin

3、theU.S.workplacearede-emphasized-womenareacceptedathigherlevelsingovernmentandinmanycompanies；U.S.womenhavetakentwo-thirdsofnewjobscreated;theyarestartingnewbusinessesattwicetherateofmen;InFrance,one-fifthofsmallbusinessesareownedbywomen;inCanada,therateisone-third；TheU.S.andCanadalea

4、dtheworldinthenumberofwomeninexecutivepositions;NorthernandWesternEurope,Australia,andNewZealandalsohavehighnumbersofwomenmanagers.PercentageofWomeninTopManagementPositions:TheRussianFederation42%，EuropeanUnion30%,Australia23%,UnitedKingdom21%,UnitedStates20%,Japan7%.②CulturalAttitude

5、sTowardWork:Workethic-hardworkisapplaudedandrewarded;notworkingisviewednegatively.U.S.personsvaluework;executiveswork-56hoursperweek.-take14daysofvacationayear.Europeanpersonswork-36to41hoursperweek.-take4to6weeksofvacationayear.Europeans:Relaxed;VacationduringmonthofAugust;Donotworkw

6、eekendsorholidays(TheFrenchtakelongervacationsthanpeopleofanyothercountry.)Australians:Valuefreetime;ValueshortworkweekJapanese:WorkMondaythroughFriday,often18hoursaday;Workuntiltheirbossleaves③AttitudesTowardEthics:Ethicalbehaviormeansactingwithintegrity,honesty,competence,respect,fa

7、irness,trust,courage,andresponsibility.Ethicalstandardsareguidelinesestablishedtoconveywhatisperceivedtobecorrectorincorrectbehaviorbymostpeopleinasociety.Ethics:TheFour-WayTest:Isitthetruth?Isitfairtoallconcerned?Willitbuildgoodwillandbetterfriendships?Willitbebeneficialtoallconcerne

8、d?二．个