资源描述：
《2018银行业展望 - 德勤》由会员上传分享，免费在线阅读，更多相关内容在行业资料-天天文库。
1、2018BankingOutlookAcceleratingthetransformationBrochure/reporttitlegoeshere
2、SectiontitlegoeshereContentsPlayingthelonggame1Customercentricity3Regulatoryrecalibration4Technologymanagement5Mitigatingcyberrisk6Fintechsandbigtechs6Reimaginingtheworkforce7Playingshorttoaimlong9R
3、etailbanking:Transitioningtoamobile-centric9anddigitallyanchoredinstitutionCorporatebanking:Prioritizingcustomer13experience,technology,andtargetingmarketsCapitalmarkets:Leadingtechnologyadoption15forcompetitivedifferentiationPayments:Makingtherightstrategicchoices17Wealthm
4、anagement:Roboplatforms18expandingbeyondinvestmentadviceEndnotes20Contacts2212018BankingOutlook:AcceleratingthetransformationPlayingthelonggameForbanksglobally,2018couldbeapivotalInthisoutlookweexplorethechallengesmostyearinacceleratingthetransformationintobanksfaceinbalanc
5、ingtheneedtorestructuremorestrategicallyfocused,technologicallytheirfoundationsforthelong-termwithfindingmodern,andoperationallyagileinstitutions,near-termgrowth.sothattheymayremaindominantinarapidlyevolvingecosystem.Wedosobyidentifyingsixmacrothemesthatshouldbecriticalforl
6、ong-termgrowth:1)CustomerThismetamorphosisisfarfromeasyasmostbankscentricity,2)Regulatoryrecalibration,3)Technologygrapplewithmultiplechallenges:complexandmanagement,4)Mitigatingcyberrisk,5)Fintechsanddivergingregulations,legacysystems,disruptivebigtechs,and6)Reimaginingthe
7、workforce.Thenwemodelsandtechnologies,newcompetitors,and,lastdrilldownintofivebusinesssegmentstoaddresshowbutnotleast,anoftenrestivecustomerbasewithever-theselonggamethemesmaybegintoplayoutinthehigherexpectations.next12to18months(seefigure1).Figure1:Sixmacrothemesandfiveban
8、kingbusinessesRetailbankingCorporatebankingRegulatoryrecalibrationReimaginingMitigatingthecyberriskworkforceCustomercentricityCapitalmarketsFintechsandTechnologyPaymentsbigtechsmanagementWealthmanagementSource:DeloitteCenterforFinancialServices12018BankingOutlook:Accelerati
9、ngthetransformationButfirst,somebackgroundontheglobaleconomy:Realprofitsleadingtoa
