资源描述：
《the best of intentions》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。
1、www.hbr.orgHBRCASESTUDYANDCOMMENTARYShouldCynthiahireTheBestofIntentionsSteve?FivecommentatorsofferbyJohnHumphreysexpertadvice.•ReprintR0207AIsiteverrighttodiscriminateagainstpeoplefortheirowngood?HBRCASESTUDYTheBestofIntentionsbyJohnHumphreysCynthiaMitchelljustst
2、aredatherboss,Peteranyway.IwanttogiveSteveafightingchance,Jones.Sheadmiredhimagreatdeal,butsheandIwantAgFundstohaveabetterrecordde-couldn’tbelievewhatshehadjustheard.velopingminoritymanagers.”“Letmegetthisstraight,”shesaid.“ICynthiasighed.“Thisfeelsallwrongtome,sho
3、uldn’tgiveSteveRipleythisassignment,Peter,butIknowyouwouldn’traisetheissueifeventhoughhe’sthemostqualifiedcandidate,itdidn’thaveanysubstance.Letmethinkaboutbecausetheclientswon’tlethimsucceed?”it.”“It’syourdecision—andSteve’s,ifyoude-cidetoofferhimthejob.ButIthinki
4、twouldPersonalExperiencebeabigmistake,”Peterreplied.Andthinkaboutitshedid.Cynthiahadflownto“Becausehe’sblack,”Cynthiaprompted.HoustonearlierintheweekforAgFunds’re-“Andbecausewe’reautomaticallyassuminggionaldistrictmanagersmeetingandhadbeenthatthemostlywhitefarmersi
5、nthisdistrictenjoyinggettingtoknowhercolleaguesoverdin-won’ttrusttheirbookstoablackprofessional?”nersatavarietyofexcellentrestaurants—awel-Peterflushed.“Wedon’tassumeit.WecomerelieffromherruralArkansasdistrict,knowit.JustaskBettyInezandHughConley.wheretheculinarych
6、oicesranthegamutfromTheywereeverybitasgoodasRipley.Butbarbecueto,well,barbecue.Shewasnewatherwe—okay,Iwasblindtotheunpleasantrealityjob,andtheotherdistrictmanagers—allwhitethatplentyofdiscriminationstillexistsoutmen—hadmadeherfeelwelcomeandofferedthere,likeitornot
7、.Becauseofmyignorance,hersurvivaltips.theybothfailedmiserablyindistrictsthatTonight,though,shestayedputatherhotel.lookedalotlikethisone.Itwasn’ttheirfault,Firstsheworkedoutinthegym,thensheor-OPYRIGHT©2002HARVARDBUSINESSSCHOOLPUBLISHINGCORPORATION.ALLRIGHTSRESERVED
8、.buttheircareerswithAgFundsgotderailedderedaCaesarsaladandabeerfromroomser-CHBR’scases,whicharefictional,presentcommonmanagerialdilemmasandofferconcretes
