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1、McKinseyonBusinessTechnologyNumber24,21828Autumn2011TailoringITtoglobalSizingtheInternet’sBringingleantooperationseconomicimpactaskilledworkforce:Aninterview822withThierryPécoudofSeizingthepotentialTacklingtherootsBNPParibasof‘bigdata’ofunderperformanceinbanks’IT3214SharpeningdatacenterHowst
2、rategicisourduediligencetechnologyagenda?22FeaturearticleKenOrvidasTacklingtherootsofunderperformanceinbanks’ITAleanapproachcanhelpITexecutivesbringstrongeroperationaldisciplinetotheintenselyvaried,specializedenvironmentstheyoversee.DanBensemhoun,ITexecutivesintoday’sfinancialinstitutionsfac
3、eourexperience,manyexecutiveshavetakenChristopheChartrin,manybusinesschallenges.BanksrequireadiversestepstodrivedownthecostsofdeliveringITser-andMichaelKropfandskilledworkforcetoassurethestabilityofcom-vices,mosthaven’tsolvedthesefundamentalplicatedlegacysystems,tomaintainandenhancebarrierst
4、oproductivitybreakthroughs.Meanwhile,theperformanceofdozensifnothundredsofcus-performancepressuresonITarerisingasbanktomizedapplications,tosupportnewproductandmarginsremainunderpressureasaresultofchannelinnovation,andtomeetthechangingneedsmodestglobalgrowthandcontinuinguncertaintyofusers.inf
5、inancialmarkets.1Formore,seethefullreport,Thestateofglobalbanking—insearchofasustainableMeetingallthesedemandsalsorequiresasignifi-Againstthisbackdrop,webelievethatITexecu-model(September2011),onmckinsey.com.cantoperatingbudget.Onaverage,financialinst-tivesshouldconsideradoptinglean-manageme
6、nt2Thelean-managementitutionsspendahighershareoftheirrevenuestechniques2andpracticestogainsustainableapproachseekstocreateanenvironmentinwhichonIT—upto9percent—thanotherindustriesdo.1improvementsinoperatingperformance.Amongimprovementsoccurcontinuously,byreducingUnfortunately,thisinvestment’
7、svalueoftenisn’tthecompanieswehavestudied,theadoptionofvariabilityinperformancefullyrealized,asaresultofinsufficientcontrolsonleanimprovesbothefficiencyandeffectivenessinanddevelopingtheskillsandawarenessofemployeesincomingdemand,poorresourcecoordi
